cancel
Showing results for 
Search instead for 
Did you mean: 

Connecting epad to o2 email settings

Anonymous
Not applicable

I have a Zenithink zt180 which somehow lost connection to its 'News & Weather" App and Gmail. Did a factory reset which lost me my o2 email connection, now I can't reset the server/ports settings with any combination: have tried (incoming)

Username (without '@o2.co.uk')

Password= password

Pop3 server  mail.o2.co.uk

Port   110

Security   None

Delete email from server   Never.

Cant get past this to set Outgoing settings (Smtp.o2.co.uk  Port 25)

Any help with this much appreciated.

Message 1 of 24
6,862 Views
23 REPLIES 23

jonsie
Level 94: Supreme
  • 93186 Posts
  • 609 Topics
  • 6967 Solutions
Registered:
Message 2 of 24
6,234 Views

MI5
Level 94: Supreme
  • 144205 Posts
  • 634 Topics
  • 27635 Solutions
Registered:
Also, smtp should all be lower case and do not tick "SSL".
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 24
6,231 Views

Anonymous
Not applicable

Thanks for the quick response but my problem has got worse with every attempt to rectify it. I am now so tired of trying that I am likely to hurl this pad across the room and stamp on it. I turned on the Wifi to connect to my home router and it Scans... Connecting...Scans... Connecting, endlessly. Never actually connects. I need someone who uses a Zenithink to talk me through the process or I am done with it.

Cheers guys, I know you have tried.

Message 4 of 24
6,190 Views

MI5
Level 94: Supreme
  • 144205 Posts
  • 634 Topics
  • 27635 Solutions
Registered:
Doesn't matter what machine it is - It's running android (2.2 from the factory) so it's the same as any other android tablet. You need to firstly long press on your wifi connection to your home hub and select "forget". Then reboot your wifi router & modem before scanning again. Check your password as everytime someone says its goes into a scan loop it's because of the wrong password. Capitals and lower case need to be correct and O's and zero's etc.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 24
6,183 Views

Anonymous
Not applicable

Forgive my stupidity, is the password you refer to here the same one as I have used to get onto this site? (I have been asked to use/invent about twenty passwords in the last three days and my mind is spinning). I rebooted the router as you said, (turned off/on again), have no modem, just a wireless dongle, and tried this password, with no result.

Message 6 of 24
6,177 Views

jonsie
Level 94: Supreme
  • 93186 Posts
  • 609 Topics
  • 6967 Solutions
Registered:

MI5
Level 94: Supreme
  • 144205 Posts
  • 634 Topics
  • 27635 Solutions
Registered:
When you set up your router to transmit the wifi signal you would have to set a password. Some routers come preconfigured - if so the password will be on a sticker under the router. When you scan on the pad and it picks up a wifi hotspot, you need to enter the specific password for that hotspot or else you will get into a scan loop with the pad constantly trying to connect.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 24
6,168 Views

Anonymous
Not applicable

I have no idea how to find out what that is?

Message 9 of 24
6,167 Views

MI5
Level 94: Supreme
  • 144205 Posts
  • 634 Topics
  • 27635 Solutions
Registered:
See above (in case you missed it) I was typing at the same time as you....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 24
6,164 Views