Can't register on O2 network

[Anonymous]

I have been trying to connect to o2 for a whole 24 hours now...

My coveracge area is fine (2G/3G perfect signal)

My phone is a new Galaxy S4 mini working fine here since August 2013 - why the sudden loss of network?

Sim is fine.

Phone not dropped

Was not in a different country

Did not switch network...

Have researched and have selected 2G/3G in networks on advice from a thread.

Any ideas what the problem is? Driving me crazy!

O2 chat busy last night so haev not spoken to an operator yet...

[gemz4the1]

Do you have any service at all or is it just the data connection that you are trying to get?

[MI5]

Check for any local faults http://status.o2.co.uk/

[Anonymous]

No coverage at all - can only access wifi as a form of communication

As above, I  did the area coverage checker to rule that out... so bizarre!

Any advice?

I am wondering what I pay my bill for as no one has answered me and I can;t use my phone! ! (to receive or send calls / text / data)

help!

[Anonymous]

Also, I can search for networks, O2 comes up, then I cannot 'register' on it getting the message 'cannot register at this time'

[MI5]

You won't get O2 to answer you here - we're just other customers.
Have you tried your sim in another phone?
Does it work?
Is the phone yours from new or purchased off ebay or similar ?
Has it been barred?
So many variables but you need to give us all the detail to be able to help you.

[Anonymous]

I had the same problem months ago and i went out and got a new phone, now im tring to figure this out and fix the xperia T  everything works except any network coverage  cannot be a local fault as my other phne connects evrywhere on the same network!!

[MI5]

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@Anonymous wrote:

I had the same problem months ago and i went out and got a new phone, now im tring to figure this out and fix the xperia T  everything works except any network coverage  cannot be a local fault as my other phne connects evrywhere on the same network!!

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Phone is either barred or broke.

[Anonymous · Accepted solution]

OP - does your sim work in a different handset?  YES - your phone is knackered (either barred/broken etc) NO - Your sim card is (get a new one instore or call to have one sent to you).

[Anonymous]

Thanks - brand new Galaxy mini s4 - shop bought

new sim card (Aug 2013 purchased) - shop bought

perfect coverage area.

Think best bet is to call in to the shop i bought it in

Cheers for help