Can't register on O2 network

[Anonymous]

I have been trying to connect to o2 for a whole 24 hours now...

My coveracge area is fine (2G/3G perfect signal)

My phone is a new Galaxy S4 mini working fine here since August 2013 - why the sudden loss of network?

Sim is fine.

Phone not dropped

Was not in a different country

Did not switch network...

Have researched and have selected 2G/3G in networks on advice from a thread.

Any ideas what the problem is? Driving me crazy!

O2 chat busy last night so haev not spoken to an operator yet...

[Anonymous]

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@Anonymous wrote:

Thanks - brand new Galaxy mini s4 - shop bought

new sim card (Aug 2013 purchased) - shop bought

perfect coverage area.

Think best bet is to call in to the shop i bought it in

Cheers for help

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In the store you can at least test the sim in another phone to rule that out. 

It's either phone or sim really.

[Anonymous]

Might be a silly question but the OP says shop bought but places like Argos for example sell payg phones locked to networks.

So is the phone locked to a different network?

[MI5]

They say it's been working fine since Aug 13, so it seems to be a sudden failure which most likely points to SIM card.....

[Anonymous]

I picked up on "my phone is a ""new"" S4 mini" so wondered if OP had replaced the handset recently but may have been with o2 since Aug 13???

Just trying to find a solution.

[Anonymous]

Note the Sim card was bought in August but the phone is a BRAND NEW S4 mini so I think OP has brought a new handset recently hence my question is it locked to another network.

[teapotlid29]

Have you checked data connection? If so ,try a reboot.