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Calls

deeceetee
Level 1: Joiner
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Since last night, I cannot seem to make or receive calls on my Samsung Galaxy S20/O2 network, including accessing voicemail messages. It started last night. At first I thought it was just a coverage issue in the area I was in (Edinburgh), but I am having the same problem today at home. The phone functions perfectly well in all other regards. There are no billing issues that I am aware of. Is there a network issue?

 

Calls show up on the phone, but as soon as I try to answer, they disappear. Apparently when I make calls, I am immediately cut off when the other side answers

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MI5
Level 94: Supreme
  • 126867 Posts
  • 613 Topics
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Registered:

@deeceetee 

Check for faults here O2 Service Status

Guides to troubleshoot here Guide: Is the network down for me or everyone? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 126867 Posts
  • 613 Topics
  • 21824 Solutions
Registered:

@deeceetee 

Check for faults here O2 Service Status

Guides to troubleshoot here Guide: Is the network down for me or everyone? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
129 Views