Solved: Re: Calls

deeceetee · ‎12-11-2021

Since last night, I cannot seem to make or receive calls on my Samsung Galaxy S20/O2 network, including accessing voicemail messages. It started last night. At first I thought it was just a coverage issue in the area I was in (Edinburgh), but I am having the same problem today at home. The phone functions perfectly well in all other regards. There are no billing issues that I am aware of. Is there a network issue?

Calls show up on the phone, but as soon as I try to answer, they disappear. Apparently when I make calls, I am immediately cut off when the other side answers

MI5 · ‎12-11-2021

@deeceetee

Check for faults here O2 Service Status

Guides to troubleshoot here Guide: Is the network down for me or everyone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎12-11-2021

@deeceetee

Check for faults here O2 Service Status

Guides to troubleshoot here Guide: Is the network down for me or everyone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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