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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 47156 Views
  • 2 replies
  • 2 kudos

Virus

Hi my phone was infected with a virus so 02 informed me they were blocking my outward text messages and to remedy this I needed to do a factory restore, I have done this but my text messages are still blocked. Does anyone know how to remedy this.

Daeda23 by Level 1: Joiner
  • 664 Views
  • 3 replies
  • 0 kudos

Resolved! Trade-in extra £250 when purchasing Z flip/fold 3

Hi,I just order the Z fold 3 with the trade-in option. Got an amount of roughly £270 for my old samsung phone. Just got the email confirmation but the extra £250 wasn't applied. How do I apply it?Thanks

NickyA07 by Level 1: Joiner
  • 827 Views
  • 3 replies
  • 0 kudos

Phone order

Hi... I don't know where to find a chat or an email address to ask. The problem is that I order an Samsung s21 on 14 and there was saying that it takes 1 week to arrive. I check my order status but its still processing.

SEEMEE by Level 1: Joiner
  • 475 Views
  • 1 replies
  • 0 kudos

Resolved! samsung tab s7+

i have had the tablet for a good few months now but there was a software update the other day that i installed and now it seem every now and then the screen becomes unresponive for a few seconds then back to normal. i have tryed factory reset, restar...

havoc by Level 1: Joiner
  • 522 Views
  • 1 replies
  • 0 kudos

Resolved! Unfreeze (MCK) Code

hello, I am in the process of unlocking my handset to continue using it with a different provide. But it seems I have put the wrong code in too many times when trying to unlock my handset and now believe I need an Unfreeze (MCK) Code instead. Is some...

lupi by Level 1: Joiner
  • 2293 Views
  • 11 replies
  • 0 kudos

Resolved! cracked screen

I am trying to find out if my phone is under warranty. How do I do this as live chat is a pain and phone lines are busy. I have cracked my screen

Rix by Level 1: Joiner
  • 769 Views
  • 3 replies
  • 0 kudos

Need an MCK code. Probably a shot in the dark...

Hey everyone. After multiple days of pain and suffering and being sent on a wild goose chase I finally think I know what the problem is. To summarise: Moved to Malta, got a new sim, put in the new sim and was asked for an unlatching code or a NUC. Di...

elisehj by Level 1: Joiner
  • 2752 Views
  • 9 replies
  • 0 kudos

Samsung Galaxy S8 PUK Locked, Need Master unlock Code.

Samsung galaxy S8 is Sim locked, cant use any other sim than O2 sim, need master unlock code to use other Sim. Every time i pop in a sim card that isnt O2 i get prompted with Sim network pin blocked Enter Sim Network PUK.If any moderators could help ...

Resolved! I'm having terrible trouble using the MY 02 app , I'm am unable to track my order !

Hi I'd appreciate some help please guys with an ongoing problem with using the MY 02 app .. I managed to download the official app and did manage to login in but that's as far I can get ! I'm in unable to track my order or use any of the other accoun...