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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 46958 Views
  • 2 replies
  • 2 kudos

Resolved! Help unlocking old handset

I’m using an old Samsung gt-i8150 handset which was locked to o2 network and I want to unlock it. None of the information on the o2 site helps. There is no page where I can enter the details as instructed

Jaybravo by Level 1: Joiner
  • 677 Views
  • 3 replies
  • 0 kudos

Resolved! Samsung Galaxy4 smart watch

I’ve recently purchased a Galaxy watch4 and wanted to be able to receive texts and calls if my phone isn’t with me/turned off - I was given a esim with a different number meaning if my phone isn’t with me people would have to call me on a different n...

LE99 by Level 1: Joiner
  • 422 Views
  • 1 replies
  • 0 kudos

Resolved! ive broke my phone!

And i didnt get insurance and im a contract till 2023, is there any thing i can do?

wivo by Level 1: Joiner
  • 439 Views
  • 1 replies
  • 0 kudos

Resolved! My balance

i did a top up £20 on sunday and my balance was £20.10 but now somehow my balance is £0

Oksana4 by Level 1: Joiner
  • 441 Views
  • 1 replies
  • 0 kudos

iPad repair

Hi I don’t Know if anyone can help but my iPad won’t charge properly I have tried all sorts of leads and none of them will charge for long I think it’s the port I am not sure but I need help please

Resolved! Sim free phone

Can i buy any sim free mobile phone from anywhere and bring it in to o2 to get my sim only account put on it.

Oldashell by Level 1: Joiner
  • 1013 Views
  • 3 replies
  • 0 kudos

Resolved! Voicemail pin

Keep getting voicemail notifications that i have to change my pin. Needless to say i haven't done that but the icon won't go from my phone have turned off voicemail. Still there

Blossam by Level 1: Joiner
  • 1076 Views
  • 1 replies
  • 0 kudos

Galaxy note 20 ultra SM-N985F/DS

Given a new phone (birthday present) using it on an O2 sim only deal. I cant get it to update any settings past July 2020 and yes I am pretty computer literate. Tried smart switch, software update etc any help would be appreciated !!

Zoocas by Level 1: Joiner
  • 2278 Views
  • 11 replies
  • 0 kudos

Virus

Hi my phone was infected with a virus so 02 informed me they were blocking my outward text messages and to remedy this I needed to do a factory restore, I have done this but my text messages are still blocked. Does anyone know how to remedy this.

Daeda23 by Level 1: Joiner
  • 644 Views
  • 3 replies
  • 0 kudos

Resolved! Trade-in extra £250 when purchasing Z flip/fold 3

Hi,I just order the Z fold 3 with the trade-in option. Got an amount of roughly £270 for my old samsung phone. Just got the email confirmation but the extra £250 wasn't applied. How do I apply it?Thanks

NickyA07 by Level 1: Joiner
  • 812 Views
  • 3 replies
  • 0 kudos