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Calls go direct to Voicemail without the phone ringing

Bill1945
Level 3: Thinker
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Hi There,

I hope this is the correct area. I have a Sony Xperia XZ Premium

I am receiving constant nuisance calls to my voicemail. The calls go straight to voicemail and seem to bypass the phone. These calls are recorded on voicemail but when I try and call the number it does not accept incoming calls.

Can anyone help and also is anyone else having this problem or am I being singled out?

Bill1945

Give the People a Voice
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Bill1945
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Hello Martin,

Thank you for your message.

I had to use a "Sledgehammer" approach I'm afraid viz. Force Stopped  the Voicemail App on my phone plus blocking and deleting the 901 number. I have now switched everything back on again and "Touch Wood" things are back to normal.

Bill

Give the People a Voice

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MI5
Level 94: Supreme
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Report the number as harassment to the psa.
https://psauthority.org.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 12
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Bill1945
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Hi MI5,

There is no number available as there is no display - the calls go straight to voicemail -  the caller does not accept incoming calls.

B

Give the People a Voice
Message 3 of 12
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Cleoriff
Level 94: Supreme
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@Bill1945 wrote:

Hi MI5,

There is no number available as there is no display - the calls go straight to voicemail -  the caller does not accept incoming calls.

B


The worst type of call...you can't check out the number, nor can you block them as they withhold it.......

Veritas Numquam Perit

Girl in a jacket
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MI5
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All you can do is register for TPS then I guess, but if they wish to be persistent with this, changing your number may be the only way to stop it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Is there any message left? Can you not just block the number? Switch voicemail off by dialling 1760 then answer the call. 

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Bill1945
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Thank You Jonsie,

(I see you fly the flag of my favourite place on earth - especially Cha-am).

When I play the voicemail it is a babble of incoherent noise. When I try to return the call I am informed that the number does not accept incoming calls. Switching off voicemail does not solve the problem unfortunatel

B

Give the People a Voice
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Martin-O2
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Hello @Bill1945 I wanted to check if you've had any luck blocking these nuisance voicemails? 

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Bill1945
  • 32 Posts
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Registered:

Hello Martin,

Thank you for your message.

I had to use a "Sledgehammer" approach I'm afraid viz. Force Stopped  the Voicemail App on my phone plus blocking and deleting the 901 number. I have now switched everything back on again and "Touch Wood" things are back to normal.

Bill

Give the People a Voice
Message 9 of 12
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Martin-O2
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Sounds promising @Bill1945! Please keep us updated. wink

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Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
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