cancel
Showing results for 
Search instead for 
Did you mean: 

Calls from private numbers

Mark86
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I need to receive calls from private numbers however I can not see how I do this on the settings on my phone. I have the Samsung galaxy s10 and it only allows me to unblock numbers. If someone tries to call me from a private number it doesnt event connect. Do 02 have to action this for me?
Message 1 of 4
2,082 Views
3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 126896 Posts
  • 834 Topics
  • 7577 Solutions
Registered:

@Mark86 

I have a Samsung Note 8 and get calls from Private numbers so no idea why you don't?

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
2,077 Views

MI5
Level 94: Supreme
  • 150572 Posts
  • 645 Topics
  • 28681 Solutions
Registered:

@Mark86 

Sounds like call blocking for unknown callers is on.

Check settings in call app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 4
2,075 Views

jonsie
Level 94: Supreme
  • 94897 Posts
  • 611 Topics
  • 7084 Solutions
Registered:

If you open the phone app and go into settings, there should be an option to stop calls from unknown numbers or from contacts not in the phone. Check if they are ticked.

Message 4 of 4
2,074 Views