Solved: Call receiving problems - Page 2

djlukew · ‎03-07-2016

When I'm at home I have no signal, but when people call me they say it's normal ringing. However my phone doesn't ring as I don't have signal.

Any ideas?

viridis · ‎03-07-2016

Do you have tu installed on a tablet at all?

jonsie · ‎04-07-2016

Sounds like it's connecting via TU in some way otherwise callers would just get notification that the number is unavailable.

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djlukew · ‎04-07-2016

No tablet or anything.

So I've enabled call forwarding on the phone, and tugo is currently uninstalled so will see how it goes later

MI5 · ‎04-07-2016

I hope you turned off VM in Tugo before deleting it?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

djlukew · ‎06-07-2016

Sure did. Seems to be OK now after forwarding. Will pop back if any issues.

Cheers guys

MI5 · ‎06-07-2016

Good to hear mate

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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