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Call receiving problems

djlukew
Level 3: Thinker
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When I'm at home I have no signal, but when people call me they say it's normal ringing. However my phone doesn't ring as I don't have signal.

Any ideas?
Message 1 of 16
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viridis
Level 56: Guvnor
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Do you have tu installed on a tablet at all?
Message 11 of 16
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jonsie
Level 94: Supreme
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Sounds like it's connecting via TU in some way otherwise callers would just get notification that the number is unavailable. 

Message 12 of 16
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djlukew
Level 3: Thinker
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No tablet or anything.

So I've enabled call forwarding on the phone, and tugo is currently uninstalled so will see how it goes later
Message 13 of 16
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MI5
Level 94: Supreme
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I hope you turned off VM in Tugo before deleting it?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 14 of 16
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djlukew
Level 3: Thinker
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Sure did. Seems to be OK now after forwarding. Will pop back if any issues.

Cheers guys
Message 15 of 16
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MI5
Level 94: Supreme
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Good to hear mate slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 16 of 16
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