@Anonymous you need to call cs on 0344 8090202 if you have lost your phone. stay on the line after the recorded message/options to get through.
you also need to remove your details as this is a publick forum and you are not talking directly to o2...
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
