on 12-08-2020 22:35
My screen is suddenly covered over two thirds with a big red block. I have not dropped the note10 plus. How do I get rid of it?
on 12-08-2020 22:59
on 21-08-2020 11:45
on 21-08-2020 12:01
on 21-08-2020 12:01
Samsung have been absolutely useless. It is now day two of week two and I can't get anyone to arrange a repair. Still can't use my phone.
I now know that it is a common problem on the Note 10 and is screenburn on the OLED screen. The usual repair is to replace the screen and battery under warranty.
However I just get generic responses by email and no luck with the online chat or phone. In fact they are a bit rude.
If anyone has any ideas how I can speed up this absolute circus, please let me know.