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FAQs: Android devices

Hi all, welcome to the Android devices board! Here you can ask questions related to Android devices and get answers from other members of our Community. You can also post a review of your current Android device. If you're new and want to know more ab...

Marjo by Former Staff
  • 2 replies
  • 2 kudos

[Q&A] Wifi and 4G Calling on O2

Hey everyone, You may have seen our Software Updates Q&A here but if not, you should check it out – it’ll explain how our team handle software updates which will hopefully clear up confusion, frustration, and common incorrect assumptions. In this thr...

Chris_K by O2 Social Media Team
  • 3 replies
  • 0 kudos

OP3T Pie

Some may find this of interest, if you have a OnePlus 3T and want to try Android P (Pie) on it...

pgn by Level 54: Stellar
  • 4 replies
  • 1 kudos

Resolved! HTC ONE M8 upgrade from Android 4.4.4

Hi, For the last 3 years I have managed to keep my M8 on Android 4.4.4 but I now need to install an important App that requires Android 6.01 or later. When I check updates I am being offered v5 with no indication whather I will be allowed to upgrade ...

whatlarks by Level 1: Joiner
  • 9 replies
  • 0 kudos

Android Pie

When is is O2 releasing android pie for the Sony XA2

Connected but no internet - 02 hotspots

HiI got a new phone. The s10. I am an o2 customer.I gave my old samsung to my mum who is not an o2 customerWe both previously could connect to public o2 hotspots and get internetHowever since the change of phone we have both noticed that we are conne...

Ellipsish by Level 1: Joiner
  • 4 replies
  • 0 kudos

WhatsApp not downloading videos

I have a Pixel 2 running on Android 9.I have tried anything I could find online but none of the proposed solutions worked.My phone still has a lot of free space (15GB free), my SD is not corrupt and I do have a working internet connection. Interestin...

Anonymous by Not applicable
  • 3 replies
  • 0 kudos

Resolved! How to get s6 sim working in an S8

Hi,Could anyone link me the correct adaptor to get the s6 sim working in an s8. The sim is too small for the SIM tray on the s8.Thanks

Jay224 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Mobile Broadband Device - delete messages?

Hi, I am logged into my Huawei device and looking at multiple 'text' messages. The little 'bin icon' which you tick to then delete each message simply does not delete as it should. Any tips? In addition, I have now cancelled my 30-day contract as I'v...

Resolved! Unlocking Pixel 3 XL

HeyNot sure if anyone can help but I requested an unlock (or unlatch) code for my Pixel 3 XL online after I paid it off in full from o2, they have responded now by email saying they are unable to do this for "(specify the manufacturer name)" as they ...

Kuribo by Level 3: Thinker
  • 5 replies
  • 0 kudos

Resolved! O2 Apps and customisation update for Huawei Mate 20 Pro

Hi, have had the above update pushed to my phone but whenever I try and install it, all I get is a system error everytime. Have tried intalling on full charge, checked Google Play for all updates and I have loads of storage. Also booted into safe mod...

ADS by Level 1: Joiner
  • 11 replies
  • 0 kudos