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FAQs: Android devices

Hi all, welcome to the Android devices board! Here you can ask questions related to Android devices and get answers from other members of our Community. You can also post a review of your current Android device. If you're new and want to know more ab...

Marjo by Former Staff
  • 2 replies
  • 2 kudos

New software update on Huawei Pro 20 Mate

There's a new UI software update, I can see it is available but O2 will not allow me to update it, does anyone have any suggestions on how I can update to 9.01?

Red5 by Level 1: Joiner
  • 7 replies
  • 0 kudos

Resolved! Jammitup

Hi has anyone else been sent an unsolicited text from Jammitup? I've been charged £4.50 for it! And it'll cost £1.50 to send STOP. I've been robbed.

Lloyd by Level 1: Joiner
  • 8 replies
  • 0 kudos

Resolved! Unable to see incoming phone numbers

Hi all.Every phone call I receive says Unknown, whether it's my girlfriend, my mum, or me calling from my home number to everyone else. I know the 3 above don't have their settings set to hide number for a fact, yet it comes up unknown every darn tim...

LostSock by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! sim doesnt work

Unlatching a Samsung device : Insert another network active SIM in the handset. This should ask for a code. Input the 8 digit unlock code when requested. The device will now be unlocked. Note: If the unlocking code is entered incorrectly 3 times the ...

flachaaa by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Samsung galaxy S10

Received a Galaxy S10 on contract today does the screen normally have green ish colour shadow lines as per picture? It only shows on a white background. Ive been an iPhone user for ever and I’ve not seen anything like this before.

StuartR by Level 1: Joiner
  • 10 replies
  • 0 kudos

Resolved! text message

is there a way i can retrieve a text message please..i accidently deleted it...many thanks..

j6 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! May firmware update

hi all just a quick question I can see that the June update for the Samsung S10 is getting pushed when are the O2 users going to receive the May update?ThanksAdrian

AdiHotdog by Level 1: Joiner
  • 7 replies
  • 0 kudos

S3 classic watch

I was just wondering if 02 Will do the same offer as EE where one is able to get the S3 watch on a monthly plan?

Anonymous by Not applicable
  • 3 replies
  • 0 kudos

Pixel 3a

Wondering if O2 will get the Pixel 3a and if yes when? have to renew my contract and EE has it. Looks fab btw. Finally, a brand nailing the basics!

Nokia 5 system update, no storage

Nokia 5 repeatedly tells me that it cannot download system update as no storage. I tried to move my photos to SD card but the minute I delete from phone they disappear from SD card. I am barely running anything on this phone!