cancel
Showing results for 
Search instead for 
Did you mean: 

Battery life

Anonymous
Not applicable

If a phone is still under contract, is it covered by any warranty?

 

I'm about 15 months into a 24 month contract and the battery life on my O2 supplied Samsung Galaxy SII is hopeless now. It drops steadily from 100% to 25% and then switches off. It barely lasts a day!

 

Before I start trying to fix it myself I wondered if there is any warranty on the phone itself?

Message 1 of 3
2,848 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable

Hi,

 

I'd be inclined to try a new/replacement battery as you can pick up originals for silly money if you shop around.  You may find the P-model battery (which has the NFC component) harder to find and more expensive though.  But for £6.50 you'll find out if it's your phone that's the root cause.

 

Jonty.

View solution in original post

Message 3 of 3
2,838 Views
2 REPLIES 2

Anonymous
Not applicable

For Samsung

 

Handset = 2 year warranty

Battery = 6 months warranty

 

Deal with Samsung directly yourself, DON'T let O2 send it away for repair!

Message 2 of 3
2,847 Views

Anonymous
Not applicable

Hi,

 

I'd be inclined to try a new/replacement battery as you can pick up originals for silly money if you shop around.  You may find the P-model battery (which has the NFC component) harder to find and more expensive though.  But for £6.50 you'll find out if it's your phone that's the root cause.

 

Jonty.

Message 3 of 3
2,839 Views