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on 08-08-2016 09:38
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on 08-08-2016 09:38
http://www.bbc.co.uk/news/technology-37005226
Solved! Go to Solution.
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15-08-2016 10:11 - edited 15-08-2016 10:12
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15-08-2016 10:11 - edited 15-08-2016 10:12
As with all updates we receive from vendors (eg, Sony, HTC, Samsung etc) we look to test and approve these quickly. With security patches, we aim to approve these the day we receive them. Many devices already have patches for this bug and those that don't, should have them soon, so keep your eyes peeled.
We'd also like to recommend some good habits to get into with your Android device that may help keep you more secure
- Ensure ‘Unknown Sources’ in ‘Settings’ is disabled and only install games/apps from the official Play Store
- Ensure you’re using the official O2 software/updates and not a 3rd party ROM or unlocked bootloader
- Set up a secure password or PIN, don’t open suspicious emails, don’t connect suspicious USB devices (ie, via USB OTG)
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on 08-08-2016 09:54
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on 08-08-2016 09:54
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on 08-08-2016 09:55
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on 08-08-2016 09:55
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 08-08-2016 10:02
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on 08-08-2016 10:02
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on 08-08-2016 10:21
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on 08-08-2016 10:21
Hopefully the patch will be distributed as quickly as possible no this made the headlines.
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on 08-08-2016 10:44
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on 08-08-2016 10:44
@Martin-O2 wrote:
Hopefully the patch will be distributed as quickly as possible no this made the headlines.
As stated above, Samsung have released it already on unbranded devices.
How long will it take networks to respond though.......?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 08-08-2016 11:11
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on 08-08-2016 11:11
That was my concern. The patch is available but it might not be provided to users of affected handsets right away.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
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on 08-08-2016 11:28
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on 08-08-2016 11:28
Be nice if O2 lead the way on this one.....
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 08-08-2016 11:28
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on 08-08-2016 11:28
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
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on 08-08-2016 11:44
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on 08-08-2016 11:44
I installed the patch a couple of weeks ago and from memory it was a hell of a big patch, some 300 odd Mbs.

