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Accessing MyO2

Anonymous
Not applicable

I am unable to access my new )2 account.  I keep getting directed to my old account

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Accepted Solutions

jonsie
Level 94: Supreme
  • 98650 Posts
  • 617 Topics
  • 7252 Solutions
Registered:

You need to contact customer service to either get the account reset or to check if the sign in details are correct . 

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie




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<script src="https://elfsightcdn.com/platform.js" async></script>

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Message 2 of 3
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2 REPLIES 2

jonsie
Level 94: Supreme
  • 98650 Posts
  • 617 Topics
  • 7252 Solutions
Registered:

You need to contact customer service to either get the account reset or to check if the sign in details are correct . 

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie




<script
<script src="https://elfsightcdn.com/platform.js" async></script>
Message 2 of 3
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MI5
Level 94: Supreme
  • 154751 Posts
  • 658 Topics
  • 29443 Solutions
Registered:
Unless you added to your current account you will have a new log on and password for the new account.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
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