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4g calling

Pp
Level 1: Joiner
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Galaxy S5 Mod SM-G900F purchased from O2. Have moved from O2 to BT. 4G indicated as being received but BT mobile app say 4g calling not supported although BT sim supports 4g

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MI5
Level 94: Supreme
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Hi @Pp 

Unfortunately, your phone isn't currently supported for 4g or wifi calling on O2 network. 

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

Hi @Pp 

Unfortunately, your phone isn't currently supported for 4g or wifi calling on O2 network. 

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
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EmilieT
Former Staff
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Hi @Pp, and welcome to the forum Wave I hope the reply above answered your question but please do let us know if there's anything else we could help with!

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