4G speed very slow

on 03-10-2017 11:58
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on 03-10-2017 11:58
I've noticed recently that the speed of my 4G has dropped drastically. I have plenty of data to use with my account but have noticed that when it comes to uploading/downloading videos, GIFs and pics they take some time where as they used to clear almost instantly. This isn't in any one particular location. This is everywhere I go. Have O2s 4G speeds dropped and if so, why?
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on 03-10-2017 12:19
They should be improving slowly in most places unless there is a congestion problem. Check local issues here.
Have you upgraded or changed tariff recently?
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on 03-10-2017 12:31
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 03-10-2017 12:48
I have done speed tests. The most recent I just tried and I'm getting a ping of 55ms, download of 0.07mbps and upload of 0.07mbps. This was indoors. I'll do another when I'm out and about to see if there is much difference. But I'm pretty sure it's a similar scenario.
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on 03-10-2017 12:50
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on 03-10-2017 13:05
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on 03-10-2017 13:05
@Anonymous
Certain parts of London does not receive good signals as well for the past few days South East. I hope that it will be sorted soon.
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on 03-10-2017 13:17
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on 03-10-2017 13:17
If speeds improve at times when less people are likely to be using it, then that's what it will be.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

