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4G on my S4

Anonymous
Not applicable

Hi all

 

I have a Samsung Galaxy S4, a 4G tarrif and am in a 4G area. However, I have no 4G signal and on my S4 I have no option to select 4G. Am I missing something?

 

Kam

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@Anonymous wrote:

so next month if i topup £15 and change back to the 4g tariff it'll work


Yes, if you have a 4G tariff it will work.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 111 of 117
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Anonymous
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thanks i've changed to 4g gogogo and it starts next month so hopefully everything works

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MI5
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Just make sure your network mode is set to receive LTE and all should be good.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 113 of 117
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Anonymous
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thanks it's set to lte so all should be good 

Message 114 of 117
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Anonymous
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I have an S4 on a 4g tariff and whilst 4g isn't in my area I do travel a bit. When I was in Coventry last week 4g was a blast.

So 4g DEFINITELY DOES work on an S4.
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MI5
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@Anonymous wrote:
When I was in Coventry last week 4g was a blast.


You should have called in for a cuppa and choccie bic slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 116 of 117
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Anonymous
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I will next time 😎
Message 117 of 117
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