10.1 p30

paul_82 · ‎13-07-2020

is it normal having to wait over 3 weeks for an update?.. i get its done in batch's but the 2 other p30's that are used in the house updated in june

O2Leyla · ‎13-07-2020

Hello Paul_82, can you please be a little more specific and I will hopefully be able to assist you further, do you mean you are awaiting your upgrade upgrade to arrive?

MI5 · ‎14-07-2020

@paul_82

Have you tried manually upgrading the firmware?

Is the phone running O2 or generic firmware?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

paul_82 · ‎14-07-2020

i have tried to update via the settings,support app and also the hisuite software.. in unsure on how to check wether the the software is o2's or geneic.

paul_82 · ‎14-07-2020

the post is regarding emui 10.1 update

MI5 · ‎14-07-2020

@Chris_K is best to advise you @paul_82

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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