02 travel bolt on

[Anonymous]

Hi I signed up to the 02 travel bolt on expecting my phone to work when in Spain and on a recent trip to Norway. When in Norway my phone would not show as receiving a signal, yet my wifes phone received signal yet she is not signed up for the bolt on. Roaming is off on our phones. I intend using my phone come december when in Gran Canaria and hope that it will work then. Has anyone had this issue or any advice on situation. Thanks for reading.

[Cleoriff · Accepted solution]

Hi @Anonymous You don't need O2 travel for Spain. Since June you can use your allowances as if you were in the UK...Check out these links https://www.o2.co.uk/help/pay-monthly/using-your-phone-abroad

A community guide here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Roaming-Changes-from-15th-June-2017-CONTRACT-ONLY-quot/m-p/1053586

Edited to add...if you want to use the internet and have no WiFi then data roaming has to be on...

[MI5]

You need to manually select a Spanish network too to avoid accidental roaming onto a non free network.