Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5310 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7736 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12654 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31348 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 10258 Views
  • 7 replies
  • 1 kudos

Resolved! Disney+ deal won’t activate

Hi have just signed up for the Disney+ deal with £2 off my monthly bill but the activate now link goes to a page saying the link has a typo or may have been removed. How can I activate the deal I’ve signed up for?

ALJT by Level 1: Joiner
  • 370 Views
  • 1 replies
  • 0 kudos

Resolved! My data is not working

I topped my phone up a couple of days ago because it said I ran out of data. Since I have topped it up I’ve had no data added to my account and my balance says £0 even tho I put £10 on it and it will let me use my data for about a minute and then a n...

Resolved! Contract

Hi I paid the air time balance regarding this number but there no option to pay the device plan how do I go about it [Personal details removed]

Resolved! Pac

Hello can you please send me my pac code as I’ve tried customer service and they put the phone down twice

Tom20 by Level 1: Joiner
  • 338 Views
  • 1 replies
  • 0 kudos

Resolved! SIM card problem

Hi was in o2 shop today as my son damaged his phone and SIM card. I gave him an old phone and got a new SIM card which was to be activated in 24 hrs. The tech guy had to use my number for the code as my sons phone wasn’t working but in the last hour ...

Resolved! Leaving O2

How difficult is it to leave O2? I feel like I'm paying a lot for what I receive and could get another service through O2 for half the price!

Honeybean by Level 1: Joiner
  • 441 Views
  • 1 replies
  • 0 kudos

Resolved! I sent a pac code in but hey have still changed my number

I'm regretting my decision to go with o2 already and haven't received my sim yet! I sent a pac code to o2 to keep my number and they have just sent an email saying good news your order is on its way and here's your new number! Is this normal?Have I g...

lilyrose by Level 1: Joiner
  • 1503 Views
  • 1 replies
  • 0 kudos

0800 numbers

I’ve been waiting for a call , they said they been ringing and maybe I have a 0800 block on my phone , how can I unblock this

Kelly81 by Level 1: Joiner
  • 441 Views
  • 1 replies
  • 0 kudos

Resolved! VIN number

Hi can I access my VIN numer please? My Phone went missing.

robert70 by Level 1: Joiner
  • 566 Views
  • 2 replies
  • 0 kudos

Resolved! How to stop Go to text message offers

Anybody know how to stop O2 texts offers from coming through as they come through at like 9 o’clock in the morning and I do not ever get up at that time and it proper disturbs my sleep it’s really annoying every time I ring the helper and they’re jus...