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Remaining balance

MLC
Level 1: Joiner
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How can I get my remaining balance of £5 quick 

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pgn
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In your MyO2, via web: https://o2.co.uk/myo2 should get you there - and then in Bills section on front page:

Screenshot 2024-02-18 160349.png

Assuming you are on Contract and not a PAYG tariff, @MLC.

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Oxonian
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@pgn wrote:

In your MyO2, via web: https://o2.co.uk/myo2 should get you there - and then in Bills section on front page:

Screenshot 2024-02-18 160349.png

Assuming you are on Contract and not a PAYG tariff, @MLC.


 

If @MLC is on PAYG, he will find his current balance on the homepage of both the MyO2 app and web versions.

 

What I have never been sure of is whether I am on 360 or not ? The app tells me that I am on version 24.0.29 but doesn't say of what ! 🤣

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pgn
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@Oxonian- the app version number (mine is the same as yours) seems not to relate to whether an O2 customer is on the legacy or on the newer 360 system at the back-end...  but look and feel changes:

 

The 360 view on opening the app:

Screenshot_20240218-165028.png

 

 

The legacy view, with the three circles...

Screenshot_20230501-062945.png

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Oxonian
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@pgn 

 

Thanks for that explanation.

 

I am on 360 then. However, mine is laid out slightly differently due to being a PAYG version. 😀  

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