Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Why is this board read only?

Hello, Have you visited the Access For All board and are questioning why you're unable to post? I've recently reviewed the boards currently active in our Community, intending to reduce the number of boards and simplify our Community structure. After ...

Dave-O2 by Community Manager
  • 0 replies
  • 1 kudos

Resolved! Billing

I need a paper bill sent to me?

Resolved! I thought id lost my phone but i havent

I thought I'd lost my phone but i havent, in the meantime i'd contacted o2 and had the phone locked, and they have sent me a sim with the same number, can i get the phone unlocked again with the original sim and carry on as normal, or do i need to re...

theking by Level 1: Joiner
  • 3 replies
  • 0 kudos

Joke of a network

Nothing but issues with this network I’ve been a customer for going on 10 years the past year or so has been nothing but stupid every month having to call to pay my bill then get passed pillar to post I’ve been on hold for 3 hours

Resolved! USA visit number query

Hi, I am visiting the USA in April. I have a data roaming package incase I need to use the phone whilst I'm there. I will be meeting a long time friend out there, and I am wondering what number does he have to dial to contact me? My mobile number sta...

JMC75 by Level 1: Joiner
  • 4 replies
  • 0 kudos

My order

I’m still waiting for a tablet I ordered on the 18th of February!!

Emma2024 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Am I the joke or is customer service?

I’ve been an o2 customer since 2006 and never had such horrendous service from o2. And for the past week I’ve been trying to get the promo code I was meant to get when I ordered my Apple Watch. I bought it on the 2nd of Feb and not received it. I’ve ...

Harrison2 by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! Change mobile number

I have contacted 02 customer service to ask for my mobile number to be changed.After waiting 35 mins to get through and another 10 minutes talking to an advisor they told me I can't change my number because I do not have a plus plan?I am currently on...

LLJJBB by Level 1: Joiner
  • 3 replies
  • 0 kudos

New to Ghana

I have just flown into Ghana and I can't receive txt or calls. Is there some settings or products I need? Thanks

PC503 by Level 1: Joiner
  • 1 replies
  • 0 kudos