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Struggling paying my bill

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Emmahead
Level 1: Joiner
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on ‎24-04-2024 12:32

on ‎24-04-2024 12:32

I am struggling paying my bill this month i get paid on the 30th and i can pay the full balance then. I have been told my phone will be cut off but i need it for medical and work. 

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Enlli
Level 66: Unequalled
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on ‎24-04-2024 12:57

on ‎24-04-2024 12:57

You will need to contact Payment Management ASAP

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 66: Unequalled
  • 7158 Posts
  • 51 Topics
  • 1591 Solutions
Registered:

on ‎24-04-2024 12:57

on ‎24-04-2024 12:57

You will need to contact Payment Management ASAP

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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