on 17-11-2023 18:35
Hi, does anyone know how to change their tariff to a current advertised deal? I’m currently on an unlimited pay monthly, using 10gb max but can’t find anywhere to reduce my tariff to less than a 250gb tariff.
17-11-2023 20:17 - edited 17-11-2023 20:19
17-11-2023 20:17 - edited 17-11-2023 20:19
Use USwitch
https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be cat a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+
If you don't want to save money that way you can go in store and they can sell you a more expensive one.
Store locator | O2 UK | Find Your Nearest O2 Store
on 17-11-2023 20:52
I suggest you contact the sales' team on 0800 081 0255.
Their opening times are :-
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Alternatively, you can message them on :-
Facebook : https://o2uk.co/O2CFB
X (Twitter) : https://o2uk.co/O2CTW
Instagram : https://o2uk.co/O2CIG