Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Why is this board read only?

Hello, Have you visited the Access For All board and are questioning why you're unable to post? I've recently reviewed the boards currently active in our Community, intending to reduce the number of boards and simplify our Community structure. After ...

Dave-O2 by Community Manager
  • 0 replies
  • 1 kudos

Resolved! My credit

Can I have my balance

Robbie25 by Level 1: Joiner
  • 1 replies
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Black Friday Deals

Hi, does anyone know how to change their tariff to a current advertised deal? I’m currently on an unlimited pay monthly, using 10gb max but can’t find anywhere to reduce my tariff to less than a 250gb tariff.

Milesy by Level 1: Joiner
  • 2 replies
  • 0 kudos

Sim port

Seven days now and still no sim port, transferred all around the world and on hold for hours. Is this tactic deliberate or just stupidity?

JamesT1 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! £1 gift code for headphones

Still haven't received a code for the promotion with the Samsung s23 plus to get galaxy buds granite for £1? It's been more than 30 days and nothing? How do I claim these?

Gaz87 by Level 1: Joiner
  • 2 replies
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Resolved! Samsung free bud headphones

Just received my Samsung phone but no information on ordering free bud hesdphones anyone help please ?

Resolved! Refund Deposit

HI O2 Team, I am Deepak Masurkar an international student, at Oxford, UK. Recently I purchased iPhone 14 pro max 256GB Silver from O2. I had made a deposit amount of 625GBP to purchase an iPhone, but it's written in the rules that the deposit amount ...


Why am I being sent a invoice 

Nick25 by Level 1: Joiner
  • 1 replies
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Data Breach

O2 the company that keeps on giving….i have waited for a reply ….On July 19th 2023 at 15.47pm my data was breached, by someone calling o2 claiming to be me process of identification was taken. O2 gave the 3rd party my address my bill history and...

Astro by Level 1: Joiner
  • 6 replies
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Communications Company????

I want to upgrade my iphone.I have been a loyal customer over many years.I have tried to call all local stores: 2 in Leicester; Nottingham; Loughborough ( my local); Braunstone.Numbers as provided on their websitesNone answered my call!s - all rung a...

JTL1 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Reward voucher

Hi I was told my 20 pound voucher I would receive via email and I haven’t received it as of yet so what I do i do now

F_s by Level 1: Joiner
  • 1 replies
  • 0 kudos