O2

Back in may you were looking into why the o2 usage report was incorrect. You never got back to me and it seems you have disabled pm’s now. Was that at the request of o2? I’m pretty sure you are aware that o2 have a serious fault with the usage report...

O2 know they have a VERY serious problem with their usage report, @o2dave confirmed this to me in a private message, and he was looking into it, back in may. He probably gave up as o2 admitting these faults in usage reports opens up a can of worms.. ...

Anyone have experience with the ombudsman? O2 have ignored my complaint, about their usage report , costing me a valid claim with my insurance company. The insurance lot say they will reopen it if o2 confirm the usage but they have gone silent. I poi...

Just incase anyone is in a situation where they need to make a claim, and you are told to request a usage report from o2. I would highly advise to be very cautious about this. It’s very unreliable and can result in you spending many hours making phon...

Need proof of usage for an insurance claim but o2 have gave me a report saying I last used my phone a full week before its last usage, making my insurance claim void. I’m now looking for ways to prove this, I made calls, sent photos, and messages (wh...