Don't feel bad, they ignore everyone with equal measure. 2 months and
counting for my complaint, they just emailed me today saying can they
have my phone number (included in the original complaint).
I got wacked with a 16% increase this year. Its bad enough that the
service was so terrible but now they are overcharging me for the
privilege is the straw that broke the camels back. I believe they would
describe me now as an active detractor
Their network is massively over subscribed meaning too many people are
throttling the network. Its not just in London either, my work takes me
all over the country and every city centre is the same. Unless its the
middle of the night, the network jus...
Do love the cheerleaders on here rushing to O2's defence. Maybe all
these extra customers for VM are the reason why their network is so
congested and you can't download a webpage let alone a movie. Put a
complaint in with O2 2 months ago now, receive...
I'm off at the end of August. O2 are the biggest bag of excrement around
these days. Non existent mobile data, crap customer service. It took me
45 minutes the other day just to find out how long I have left on my
contract. And to top it all off, the...
