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iPhone 16, iPad mini A17 Pro & Watch Series 10 Megathread + FAQ's

Kei-M_O2
Community Manager
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Following on from the recent Apple event we're pleased to announce that the iPhone 16 range, the Apple Watch Series 10 & Watch Ultra 2 is available to buy on O2. See more 👇 for details and shop links.

 

Additionally, the iPad mini A17 Pro is also now available to pre-order for delivery from 23 October!!

 

iPhone 16

 

iPhone 16
iPhone 16 Plus
iPhone 16 Pro
iPhone 16 Pro Max
cf9e7100-0797-463c-91a2-e17eefd3aed2.png iPhone 16 Plus.png iPhone 16 Pro.png iPhone 16 Pro Max.png

 

Apple Watch Series 10 & Watch Ultra 2

 

Apple Watch Series 10
Apple Watch Ultra 2
Watch Series 10 Titanium.png Apple Watch Ultra 2 - Black Titanium.png

 

 

                                                                iPad mini A17 Pro

 

A17 mini.png

 

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jmilner
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I tried Friday and kept crashing then was trying all day yesterday and only managed to get it in at 11PM😂

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madasaf1sh
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Trust me it was a pain in the ass, and was about to give up, but had one more chance before I gave up... and it worked so think I was more lucky than anything else... 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Zheez
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Yup I also got the text and email saying:

 

"We need to let you know the delivery of your order is taking longer than expected. Sorry. It should be with you between Up to 1 week"

 

Tracking on MyO2 still says ETA of the 20th though.

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garetc
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I gave up after the 6th OTAC and that stuck order before I got locked out. The contact centre put my order through for me in the end. My EE order went through at 15:30 so hopefully that’ll arrive quickly.

iPhone 16 Pro Max (EE/Vodafone)
Samsung S24 Ultra (O2/Three)
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CyberScy
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Battled through the website outages and eventually made my order at 14:45, my parters went in at 18:50, we’re both still scheduled for delivery on the 20th with no notification of a later delivery. Both on online switch up deals

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garetc
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What did you order? Could depend on the version and capacity.

 

I ordered the 16 Pro Max Natural Titanium 1TB.

iPhone 16 Pro Max (EE/Vodafone)
Samsung S24 Ultra (O2/Three)
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CyberScy
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That’ll likely be it. Mine is 16 Pro Max 256GB in Black, and hers is the 16 Pro 128GB in Desert Titanium. Would have thought the lower storage and cheaper option would have been more popular

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Zheez
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I only ordered the 256GB Pro Max too and I got that message at about 9 this evening.  I ordered on Friday at about 3pm, but my wife who ordered at about 5pm on Friday hasn't had the message.

 

I'm sure it's all fine, but it is a little bit weird.

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Rog22
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I had the same issue so cancelled mine using that option. just have to wait 2-3 days for the cancellation process to complete before I can try and pre-order again. I’m just going to pre-order a different model now hopefully should all be sorted in time for Friday.

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garetc
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If you cancel an order via MyO2/online it should complete within 24 hours, any deposits or charges refund within 7-days. 

iPhone 16 Pro Max (EE/Vodafone)
Samsung S24 Ultra (O2/Three)
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