iPhone 16 & Watch Series 10 Megathread + FAQ's

[Kei-M_O2]

Following on from the recent Apple event we're pleased to announce that the iPhone 16 range is available to buy on O2. See more 👇 for details and shop links.

iPhone 16

iPhone 16	iPhone 16 Plus	iPhone 16 Pro	iPhone 16 Pro Max

Apple Watch Series 10 & Watch Ultra 2

Apple Watch Series 10	Apple Watch Ultra 2

[Roblfc]

Tried that link there, It's saying it's out for delivery but still showing 23rd.... confused af

[Roblfc]

Yeah their tracking is a bit messed up, I just rang up DHL and they said delivery from half 5 to half 6. Happy with that 

[chelsdunc]

Still nothing updated in my tracking from processing. Been on live chat this morning and they said it could still take 3 weeks even though the app says estimated delivery for today. Not even had an email to say it’s been dispatched, radio silence since the order went through. So annoying as it took 3.5 hours just to order last week anyway 😒

[MikeS-87]

Sorry to hear that but that's more or less what has happened with me (took me just over an hour so my pre order went through at 14:02 on the 13th).

Through the chat on My O2 they wouldn't or couldn't say how long I might be waiting for so I have absolutely no idea when my phone may arrive.

[Jubarju]

Chat said manufacturing issue so delay to phones , o2 tracking says processing and in transit cannot be cancelled . Hmmmmm really frustrating 

[ITFCJosh]

Nothing yet 🥲! 

I ordered my 16pm titanium silver 16:50 13th Sept

still says up to 3 weeks! 

hopefully arrives to o2 store next week for pick up can’t wait to get it 

had this text today 

Just letting you know the statement for your Device Plan agreement (no: ms-**********) is now available to view and download at www.o2.co.uk/myo2/viewbill. We've also sent you a copy via email.

[Benlfc]

 

[madasaf1sh]

Mine arrived over an hour ago, just as I went to take the boss to work

[celtech]

I was given today as my delivery date , which still shows as processing . no email or texts. I know I won't get my handset today .

[Zheez]

I can join the gang too.  They're being guarded right now.

Now I think of it, both of these phones were delivered to home and they are both switch up orders but I didn't get an O2 recycle kit or any documentation.  I do have an email with a shipping label so I assume it's my responsibility to package it appropriately and send it off using that.  Guess I'll have to dig out some decent packaging.