It’s really annoying! I ordered around the sametime and have the same. I
wonder if those that ordered earlier have managed to have their orders
released before there warehouse systemcrashed. what annoys me if they
know this has happened why not send ...
I completely agree that it’s scripted, but at least over the phone, you
have a better chance of having a conversation and asking questions that
might challenge their scripting. It might not be the case, but it’s the
furthest I’ve gotten with speaking...
My advice would be to speak to someone directly over the phone if you
haven’t already. Their chat service is nothing but a scripted response
which is evident from this thread. I’ve had the same responses!
Basically, on chat, they don’t care because t...
Part 2 - I did have a bit more luck today and a bit of an update of the
situation that sound legit after speaking to a genuinely helpful advisor
today. They advised me firstly NOT to cancel my order because they are
aware of an issue with a new wareh...
I may have to write this in two parts due to the length of the comment
but want to share my experience to see if anyone has anything similar
and with what I’ve been able to find out. part 1 -What truly appalling
customer service! I’m in the same pred...
