iPhone 14 & Apple Watch - Megathread

[Chris_K]

If your iPhone order is taking longer to arrive than expected, please see our update here regarding the ongoing global supply chain issues currently being experienced by Apple.

iPhone 14

We're pleased to confirm Apple’s latest iPhone family - iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max - are all available to order on O2. See more details and shop links below.

Links for Pay Monthly customers
iPhone 14	iPhone 14 Plus	iPhone 14 Pro	iPhone 14 Pro Max
Links for Business customers
iPhone 14	iPhone 14 Plus	iPhone 14 Pro	iPhone 14 Pro Max

 

Watch Series 8, Watch SE & Watch Ultra

We're also pleased to confirm Apple’s newest Watch family are also available on O2 - that includes the Apple Watch Series 8, new Apple Watch SE and Apple Watch Ultra. More details on the links below.

Watch Series 8 - Stainless Steel	Watch Series 8 - Sport 45MM	Watch Series 8 - Sport 41MM

Watch SE 2nd Gen	Watch Ultra

Questions?

We know iPhone announcements and new launches are very exciting and we know you may have loads of questions, so before you call, tweet or facebook us, please check our extensive Q&A section below in case your question already has an answer.

Did you know that we have a dedicated Sales Team you can reach via the O2 Twitter and O2 Facebook social media profiles? If you're due an upgrade or simply want to check your options, then feel free to get in touch and we'll see what's what.

We will add more Q&A's over time but if you've got a question not listed, please feel free to reply to this thread and let us know.

[SLcoolK]

I pre ordered mine 11 minutes after it opened, got the usual flood of emails and one confirming all is good to go once in stock. Got a text on release day... "O2: Sorry it's taking longer than we hoped to send your order. We're still expecting more stock soon. We'll text you again as soon as we have a delivery date." tried speaking to customer services as have it in an email and a screen shot of order conf stating it'll arrive on release day but now all I'm getting is we'll update you soon. Really quite disappointing, lack of specifics is shocking. New customer, just moved from Three, put £200 down and have absolutely no idea when this £1400 phone will be arriving. Just "soon". If it wasn't for the hard credit check (Nobody likes too many of these on their file), I'd cancel and go elsewhere. Appreciate stock is an issue, not particularly bothered about that. It's more the lack of any real update or information regarding my purchase. Can't login to My o2 as apparently it won't be set up till I receive the phone. For anyone looking at these kind of threads in future i'd personally recommend you go elsewhere. 

[strafe]

Yep, the absolute lack of updates or even ballpark estimates for delivery is pathetic. Spoke to multiple people on live chat and their response is pretty much "just wait" and the next contact I will get from them is an email the day the phone is dispatched, could be 2 days could be 2 months.

[Pho3b3]

Literally same here. Sold my phone to upgrade early to the iPhone 14 pro max, preordered it and it still hasn’t gotten to the processed stage on the track my order section of the 02 app. Being given no date, no time frame at all it is severely annoying me now as I literally have no phone whilst waiting for this phone. Not sure whether to get a cheap phone for now as it could be this week or in 2 months? It’s ridiculous 

[mycommunityname]

I’ve pre ordered pro max for click and collect and not heard anything.

have you got a message/email or got your phone yet? 

[Pho3b3]

I preordered pro max but nothing yet. No delivery date nothing they’re useless. I’m without a phone entirely it’s horrible! No idea how long it will be!

[andtm]

I ordered a Pro Max earlier this week knowing that it won't be arriving for a while, Apple UK don't even have any:

[Benlfc]

The Apple Watch ultra is 😍

[strafe]

Think I'll just end up cancelling. Tried to get an update today and they're now saying 4+ weeks from today. Pathetic when it was ordered within a couple of hours of release and supposedly to be delivered on release day. They genuinely don't seem bothered at all.

[garetc]

They’re really not able to do very much about it regardless of how many times you or anyone else calls as they have to wait for Apple to release stock to them.

All retailers are in the same position, even Apple themselves are estimating delivery late October / early November. 

By cancelling your order all you’re doing is putting yourself at the bottom of the list should you reorder later. 

[Kidster]

Did anyone order at about 9pm on pre order release date, I thought it said 3 weeks but being told different by o2 now