Welcome to our new look community!

[Martin-O2]

Hey everyone, 

Unless you're very new to the community you've likely noticed a few changes to how the forum looks this morning. As we announced yesterday the O2 community has been upgraded! In addition to the new look there are several new features, some requested and a few new ones for good measure. 😄

New home page 

Starting at the top we have a new integrated header for the community. The new header contains some useful links. On the left side you have a link to the main O2 site. 

You then have links to the O2 shop page > O2 help and support page > My O2 and your shop basket.

On the right of these links you will see your community notifications > private messages and your profile picture.

Clicking on your profile picture will bring up a drop down menu which contains the following... 

Directly below the header you will find the new community navigation! The community categories are listed here and if you hover over you will see a drop down of the different boards. 

The next level down is the community search bar and your latests stats and notifications! 

Below this is our new featured content widget. This is similar to Latest News section on the old home page but is in a much more prominent place than before. 

Next is the new trending topics section which is a live feed of the most popular conversations happening in real time! 

Below to trending topics you will see the familiar Community Activity where you can see the latest topics and filter them by most recent > most viewed > most commented and most liked. 

Down at the bottom of the home page you will see a feed that highlights the most recent guides and reviews. If you hit the View All button it will take you to the guides and reviews category. 

Finally the familiar community stats can be found at the very bottom of the page. 

New private messaging interface

We also have a brand new private message system which will display your message conversations in a threaded view so no more going back and forth between your inbox and outbox. Please note: Only messages exchanged after the upgrade goes live will be in the threaded view. 

Solution highlight 

The next new feature to talk about is floated solutions. When a solution is picked on a thread it will be highlighted at the top of the discussion for easy viewing. The solution will still be in it's proper position down the chain of messages. 

The new version has an updated text editor box for topics, replies and private messages. 

Please have a good look around the new community and let us know any feedback, questions or issues in the comments below! 

Issue log and updates: 

Text font and formatting - Fixed. To correct this please clear the cache on your bowser 

Signature cut off - Fixed. The hight of the signature box has been increased. 

Continuity problem on long topics - Fixed. This was an admin setting that has now been turned off 

Guide and review boards formatting issues - Fixed. We now have a tiled view for guides and reviews. 

Topics on the board level not sorting by most recent post -Fixed. The topics will now sort at the board level by most recent reply. 

Image gallery missing from profile page - Fixed. You can now find your image gallery on your profile page and the public image gallery of other members on their profile page. 

Increase emoji size - Fixed. The size of the emoji's in posts and messaging has now been increased. 

Add friends from member profile -Fixed. Add and remove friend has been added to profile pages. 

Missing options in text editor on mobile view (video link, quote and emoji’s) - Fixed. Quotes and emoji's have been added to the mobile view text editor. Adding videos is not currently supported however this will be added in a future platform upgrade. 

Adding unanswered topics to homepage dropdown - Fixed. A widget for unread posts has been added to the home page. 

Guide links not working - Fixed. Guide links now take you directly to the guide page. 

Adding post count and views to replies - Fixed. Post count and views have now been added.

Errors in footer formatting - Fixed. We have now corrected all of the errors.

Topic first post is displayed on all pages of replies - Fixed. Now the OP is only visible on the first page of the thread.

Spell checker in text editor  - In progress. We have 2 different options for the spell checker. Inline, realtime or with the old style click to check for misspelled words. We'll decide this at a later date. 

Spell checker change from US English to UK English - Investigating

Your own posts showing in the unread message page - Investigating 

Clicking an unread message takes you to different unread message then highlighted - Investigating

Using male/female emoji’s adds extra emoji’s - Investigating

Quoting options - Closed. Unfortunately there is only one way of quoting on the current platform design.

Guides and Reviews slow loading times - Closed. There was no issue found in the loading times of guides and reviews.

“View all” for posts and replies option on member profile - Closed. Unfortunately this option cannot be added to the member profile. 

Cant see if sent messages have been read - Closed. Unfortunately this feature cannot be added to the new messaging system. 

[pgn]

Oops, the post linked below should probably be here, not on @LukasB's  🌴☀️Emoji Game

and the "Share" button beneath any post did work down to actual post level before, yer'honour - but my moan is near the end of the topic below.

Re: 🌴☀️Emoji Game☀️🌴 https://community.o2.co.uk/t5/Off-Topic/%EF%B8%8FEmoji-Game-%EF%B8%8F/td-p/1478645

Maybe it is the codes for the palm emoji etc in the Topic Subject line confusing the 'Share' button. 🤦‍♂️

[Mi-Amigo]

@Martin-O2 

You said

Increase emoji size - Fixed. The size of the emoji's in posts and messaging has now been increased. 

Well it might have been fixed for you - as in your OP which now reads -

In addition to the new look there are several new features, some requested and a few new ones for good measure. 

But for me, and it seems also for @Cleoriff and @pgn and presumably other members, it has not been fixed.

If I use emojis, I`m getting

😀 😕 

Also, as mentioned, what happened to  

and the row of cheering emojis which I use in Congratulations on WHD ?

Please fix the size of emojis and bring back the previous emojis we used regularly.

[Cleoriff]

Try this one @Mi-Amigo  (Just copied and pasted it from google. lol Mexican wave

[Mi-Amigo]

---

@Cleoriff wrote:

Try this one @Mi-Amigo  (Just copied and pasted it from google. lol Mexican wave

---

Thank you @Cleoriff for Mexican Wave emoji.

I`ve just gone to previous WHD thread and will see what happens if I copy and paste previous Mexican wave emoji from there

Yes!!! That works...

So why can`t we have this with the new emojis ?

I really don`t want to - nor should I have to - copy and paste every time I want to use that emoji.

[Cleoriff]

No, Totally agree @Mi-Amigo. So with emoticons

1 We want our favourites returned

2 We want size increased to what you are showing in Forums mexican wave.

Not much to ask really....(whistling emoji) which we haven't got. Nor welcome emoji.

[Mi-Amigo]

Thank you @Cleoriff 

Yes. We want the Welcome emoji

and the whistling emoji [can`t find this having searched numerous posts]

returned and in the previous size as shown

[Cleoriff]

The fear smiley

Whistling Emoji

[Anonymous]

There's a lot of foot stomping going off on here recently. I'd just like to say a big thank you for all the hard work the O2 team are putting in trying to get things back to useable! Cheers @Martin-O2 @TheresaV @LukasB 

[Cleoriff]

I wouldn't say it was foot stomping at all @Anonymous. I'm grateful for the things which have been fixed but

1) The forum was changed before it was fully ready to go live

2) When we can't help members because the forum links don't work that's more than annoying and a waste of time us even trying.

3 When we can't run games or quizzes due the forum being 'broken' that's upsetting for the members who participate

4  The list of things to fix in Martins list was collated by us, the members. Not the managers

5  Finally, had we not 'foot stomped' as you call it, nothing would have been changed at all. So maybe it's those members who worked hard troubleshooting and fact finding who should be congratulated?

[Anonymous]

Nope, I think i'll stick to my post. If you don't want to thank them that's fine, but I felt I needed to after my little foot stomp yesterday.