Welcome to our new look community!

[Martin-O2]

Hey everyone, 

Unless you're very new to the community you've likely noticed a few changes to how the forum looks this morning. As we announced yesterday the O2 community has been upgraded! In addition to the new look there are several new features, some requested and a few new ones for good measure. 😄

New home page 

Starting at the top we have a new integrated header for the community. The new header contains some useful links. On the left side you have a link to the main O2 site. 

You then have links to the O2 shop page > O2 help and support page > My O2 and your shop basket.

On the right of these links you will see your community notifications > private messages and your profile picture.

Clicking on your profile picture will bring up a drop down menu which contains the following... 

Directly below the header you will find the new community navigation! The community categories are listed here and if you hover over you will see a drop down of the different boards. 

The next level down is the community search bar and your latests stats and notifications! 

Below this is our new featured content widget. This is similar to Latest News section on the old home page but is in a much more prominent place than before. 

Next is the new trending topics section which is a live feed of the most popular conversations happening in real time! 

Below to trending topics you will see the familiar Community Activity where you can see the latest topics and filter them by most recent > most viewed > most commented and most liked. 

Down at the bottom of the home page you will see a feed that highlights the most recent guides and reviews. If you hit the View All button it will take you to the guides and reviews category. 

Finally the familiar community stats can be found at the very bottom of the page. 

New private messaging interface

We also have a brand new private message system which will display your message conversations in a threaded view so no more going back and forth between your inbox and outbox. Please note: Only messages exchanged after the upgrade goes live will be in the threaded view. 

Solution highlight 

The next new feature to talk about is floated solutions. When a solution is picked on a thread it will be highlighted at the top of the discussion for easy viewing. The solution will still be in it's proper position down the chain of messages. 

The new version has an updated text editor box for topics, replies and private messages. 

Please have a good look around the new community and let us know any feedback, questions or issues in the comments below! 

Issue log and updates: 

Text font and formatting - Fixed. To correct this please clear the cache on your bowser 

Signature cut off - Fixed. The hight of the signature box has been increased. 

Continuity problem on long topics - Fixed. This was an admin setting that has now been turned off 

Guide and review boards formatting issues - Fixed. We now have a tiled view for guides and reviews. 

Topics on the board level not sorting by most recent post -Fixed. The topics will now sort at the board level by most recent reply. 

Image gallery missing from profile page - Fixed. You can now find your image gallery on your profile page and the public image gallery of other members on their profile page. 

Increase emoji size - Fixed. The size of the emoji's in posts and messaging has now been increased. 

Add friends from member profile -Fixed. Add and remove friend has been added to profile pages. 

Missing options in text editor on mobile view (video link, quote and emoji’s) - Fixed. Quotes and emoji's have been added to the mobile view text editor. Adding videos is not currently supported however this will be added in a future platform upgrade. 

Adding unanswered topics to homepage dropdown - Fixed. A widget for unread posts has been added to the home page. 

Guide links not working - Fixed. Guide links now take you directly to the guide page. 

Adding post count and views to replies - Fixed. Post count and views have now been added.

Errors in footer formatting - Fixed. We have now corrected all of the errors.

Topic first post is displayed on all pages of replies - Fixed. Now the OP is only visible on the first page of the thread.

Spell checker in text editor  - In progress. We have 2 different options for the spell checker. Inline, realtime or with the old style click to check for misspelled words. We'll decide this at a later date. 

Spell checker change from US English to UK English - Investigating

Your own posts showing in the unread message page - Investigating 

Clicking an unread message takes you to different unread message then highlighted - Investigating

Using male/female emoji’s adds extra emoji’s - Investigating

Quoting options - Closed. Unfortunately there is only one way of quoting on the current platform design.

Guides and Reviews slow loading times - Closed. There was no issue found in the loading times of guides and reviews.

“View all” for posts and replies option on member profile - Closed. Unfortunately this option cannot be added to the member profile. 

Cant see if sent messages have been read - Closed. Unfortunately this feature cannot be added to the new messaging system. 

[Cleoriff]

Yes that's exactly what happens @gmarkj. When I tried it last night, it didn't. The OP on every page had gone. So it seems to have 'slipped back' a bit.  I think it works properly all the time for @Mi-Amigo ?

[Mi-Amigo]

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@Cleoriff wrote:

Yes that's exactly what happens @gmarkj. When I tried it last night, it didn't. The OP on every page had gone. So it seems to have 'slipped back' a bit.  I think it works properly all the time for @Mi-Amigo ?

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@Cleoriff .

I haven`t had the problems which you and @gmarkj .

Seems a bit odd that going forward and then back and the repeated first post disappears.

[gmarkj]

Yeah it is a very odd one @Mi-Amigo.

Also annoying is that my posts are still showing up in the unread posts list...

[Mi-Amigo]

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@gmarkj wrote:

Yeah it is a very odd one @Mi-Amigo.

Also annoying is that my posts are still showing up in the unread posts list...

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@gmarkj 

What is weird for me is that, like you, sometimes - but not always - my posts are showing up in unread posts. This happened before and after the various fixes I mentioned last night, and happened once earlier this morning. So it`s an annoying random thing for me and don`t know when it might happen again.

[Cleoriff]

I think the unread post issue is correcting itself slowly. Sometimes my post shows and then the next time it doesn't.

[Mi-Amigo]

@Martin-O2 

The good news is that some of the issues have been fixed - for me [see previous post], although some are still having problems.

Another issue has come to light which I noticed when doing the results and awards for Wed WRQ.

Previously, I have used copy and paste and then corrected/altered the post for each quizzer. However, the size of the Reply Box is now very small - so only a couple of lines are visible. This means scrolling down [or up] to view the rest of the text but that causes it to jump and makes it very difficult/almost impossible to read.

Could the size of the Reply Box be increased - most useful would an increase in the depth of field in view in which text is typed ?

Thanks.

[Martin-O2]

Hello everyone! 

We had some fixes pushed live overnight. 🙂

Topics on the board level not sorting by most recent post -Fixed. The topics will now sort at the board level by most recent reply. 

Image gallery missing from profile page - Fixed. You can now find your image gallery on your profile page and the public image gallery of other members on their profile page. 

Add friends from member profile -Fixed. Add and remove friend has been added to profile pages. 

Increase emoji size - Fixed. The size of the emoji's in posts and messaging has now been increased. 

Guide links not working - Fixed. Guide links now take you directly to the guide page. 

Missing options in text editor on mobile view (video link, quote and emoji’s) - Fixed. Quotes and emoji's have been added to the mobile view text editor. Adding videos is not currently supported however this will be added in a future platform upgrade. 

Adding unanswered topics to homepage dropdown - Fixed. A widget for unread posts has been added to the home page. 

Topic first post is displayed on all pages of replies - Fixed. Now the OP is only displayed when you first land on a thread from a board, mention or unread post. Let me know what you think of this one guys. I think it's quite good to have the OP there as a reminder when you return to a thread but interested to hear your thoughts. 

“View all” for posts and replies option on member profile - Closed. Unfortunately this option cannot be added to the member profile. 

We have also changed the text on the reply button to make it clear that you are posting your reply. 

Permalink has been added to the topic options in case you need the direct link to that post. 

I'll update the issue log on the OP shortly. Let me know if you have any questions. 

[Martin-O2]

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@Mi-Amigo wrote:

@Martin-O2 

The good news is that some of the issues have been fixed - for me [see previous post], although some are still having problems.

Another issue has come to light which I noticed when doing the results and awards for Wed WRQ.

Previously, I have used copy and paste and then corrected/altered the post for each quizzer. However, the size of the Reply Box is now very small - so only a couple of lines are visible. This means scrolling down [or up] to view the rest of the text but that causes it to jump and makes it very difficult/almost impossible to read.

Could the size of the Reply Box be increased - most useful would an increase in the depth of field in view in which text is typed ?

Thanks.

---

@Mi-Amigo if you look at the bottom right of the text box you'll see a small dotted triangle. Click and drag that down to expand the text box. 😉

[Mi-Amigo]

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@Martin-O2 wrote:

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@Mi-Amigo if you look at the bottom right of the text box you'll see a small dotted triangle. Click and drag that down to expand the text box. 😉

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Thanks @Martin-O2 

Just tried using that to reply to your post.

Used the small dotted triangle, clicked and dragged it down to expand text box.

Used "quotes" to insert whole of your post; could view and edit it - as shown.

This is going to be useful.

All I`ve got to do is remember this little trick 😀

[Martin-O2]

Happy to help @Mi-Amigo! It took me a few days to figure that one out myself but it's really handy when making a longer post.