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Posts: 99,196
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Registered: ‎14-01-2013

Re: The New Huawei Mate 20 Pro is now available!

Thanks again for the clarification @Chris_K

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Registered: ‎31-07-2015

Re: The New Huawei Mate 20 Pro is now available!

Hi, is there any update on when O2's wifi calling will be available on the Huawei Mate 20 Pro? The last post I have seen on this is November 2018.

Thanks in advance.

Posts: 99,196
Topics: 765
Registered: ‎14-01-2013

Re: The New Huawei Mate 20 Pro is now available!


@SimonB wrote:

Hi, is there any update on when O2's wifi calling will be available on the Huawei Mate 20 Pro? The last post I have seen on this is November 2018.

Thanks in advance.


@Chris_K?

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Registered: ‎22-09-2016

Re: The New Huawei Mate 20 Pro is now available!

Has there been any new on this for the Mate 20 Pro?
As I have just found out that I the area I am moving to has really terrible signal Smiley Sad

Thanks in advance.

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Re: The New Huawei Mate 20 Pro is now available!

O2 Social Media Team
Posts: 1,594
Registered: ‎27-11-2013

Re: The New Huawei Mate 20 Pro is now available!

I'm afraid there's no new news regarding Wifi Calling on the Mate 20 Pro. It's something we continue to work on with Huawei but don't have any timescales we're able to share. Soon as there's any news, i'll let everyone know.


Hi. I'm from the Social Media Team.

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Registered: ‎18-04-2019

Re: The New Huawei Mate 20 Pro is now available!

Is some one from O2 going to chase Huawei for an update or just wait until they reply. I have had a 3 sim card in my mate 20p since November and that has Wifi calling and also the EE sim card from my works phone also works in it, so what is O2 playing at? The virtual faraday cage I work in makes it near impossible to get a good signal and now I am stuck in a contract with O2. This is one of your top listed phones, how can you just ignore the situation!

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Posts: 13
Registered: ‎25-11-2018

Re: The New Huawei Mate 20 Pro is now available!

A bit of a resurrection on this, I upgraded to the Mate 20 Pro earlier this year, if memory serves it was one of the top Android phones that O2 were offering.

I've been trying to setup wifi calling on the phone and didn't think for one minute that O2 would be selling a phone like this, that in the 21st century couldn't take advantage of everything it was actually capable of.

More importantly i'm even more annoyed that having tried to complain about having been sold a phone that I cannot take advantage of, the live chat operator proceeded to try and give me a lesson about geographic and atmospheric conditions making the 37 antenna sites (in a completely different area to where I am trying to use it from) sometimes a little difficult to connect to.


Is this phone likely to be enabled to allow me to use the phone in an area where O2 have no coverage?

My other half is on the 3 network and has the absolute basic Huawei mobile on offer at the moment and is perfectly able to take advantage of the wifi calling over the SSE broadband connection in the house.

The live chat operator asked me what it would take to make me happy and then closed the chat, at least he/she communicates over the internet, unlike the phone!