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Hey all,
We see some of you have already spotted this but we wanted to confirm that the TU Go app & service will be ending on 30th November. We’ll be notifying all customers that have the TU Go app about this from today, Tuesday 17th October, through to Friday 20th October.
While TU Go is ending, we’re continuing to offer alternative calling options for our customers. More information can be found here. As VoWifi (Voice over Wifi, part of our Wifi and 4G calling capabilities) continues to develop, we’re working with our vendors to expand the selection of handsets that we offer with Wifi and 4G calling capabilities. A full list of currently supported devices can be found here, where we will also add future devices when they’re available.
If the device you’re currently using doesn’t support Wifi and 4G calling, you can check the My O2 app or get in touch with our customer service team (202 from an O2 Pay Monthly mobile, 8002 from O2 Business mobile) to see what upgrade options are available to you.
We recommend that all TU Go users make copies of any stored messages or images that they have saved on the TU Go app, as the app won’t be accessible from 1 December.
A thank you
We know that some of our O2 Community members helped test the TU Go app during beta trials and provided varied and fantastic feedback which helped our team shape the app, add new features and fix any bugs. We hope you’ve enjoyed using TU Go, and again want to thank anyone from the O2 Community that helped us.
More information on the closure of TU Go can be found here: https://www.o2.co.uk/apps/tu-go
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O2 are doing nothing to replace it and there is nothing out there that does the same job. Three have a similar app but rumour has it that they will be ending that too.
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Also EE have a wifi calling and text app...but as @jonsie says, not sure how long that will be around for either
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@Anonymous wrote:
As Three in Touch app apparently can't be used abroad I cannot see why you would use that app instead of Three wifi calling which is much more seamless as it works within your phone and SMS apps. Three wifi calling seems to work on a lot more devices than O2's pathetic attempt at it.
No it can't be used abroad...nor can the EE one. Thats why it isnt a substitute for TU. However many people on here are complaining about the loss of texts over WiFi not just calls
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@Anonymous wrote:
EE don't do an app only Three does, called Three in Touch. Both EE and Three do separate wifi calling neither of which work overseas. My point was if you can use Three wifi calling there is no benefit in using their three in touch app instead.
EE do wifi calling which includes texts. (It may not be an app but it has similar features to Three's Wifi calling), As said neither can be used abroad..but for those in the UK with no signal it will allow calling and texting over wifi, which will give help to those people and a choice of alternative network
http://ee.co.uk/help/phones-and-device/wifi-calling
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@Anonymous wrote:
Yes and it's clear from many previous posts that's EE wifi calling supports texts. It is NOT an app.
And will be the major reason a lot of people move networks from O2...(many already have)
