- 1851 Posts
- 404 Topics
- 161 Solutions
Hey all,
We see some of you have already spotted this but we wanted to confirm that the TU Go app & service will be ending on 30th November. We’ll be notifying all customers that have the TU Go app about this from today, Tuesday 17th October, through to Friday 20th October.
While TU Go is ending, we’re continuing to offer alternative calling options for our customers. More information can be found here. As VoWifi (Voice over Wifi, part of our Wifi and 4G calling capabilities) continues to develop, we’re working with our vendors to expand the selection of handsets that we offer with Wifi and 4G calling capabilities. A full list of currently supported devices can be found here, where we will also add future devices when they’re available.
If the device you’re currently using doesn’t support Wifi and 4G calling, you can check the My O2 app or get in touch with our customer service team (202 from an O2 Pay Monthly mobile, 8002 from O2 Business mobile) to see what upgrade options are available to you.
We recommend that all TU Go users make copies of any stored messages or images that they have saved on the TU Go app, as the app won’t be accessible from 1 December.
A thank you
We know that some of our O2 Community members helped test the TU Go app during beta trials and provided varied and fantastic feedback which helped our team shape the app, add new features and fix any bugs. We hope you’ve enjoyed using TU Go, and again want to thank anyone from the O2 Community that helped us.
More information on the closure of TU Go can be found here: https://www.o2.co.uk/apps/tu-go
- 93252 Posts
- 609 Topics
- 6984 Solutions
When in doubt, make it up!
- 93252 Posts
- 609 Topics
- 6984 Solutions
Discussed at great length here
- 144511 Posts
- 634 Topics
- 27710 Solutions
Short term you could try and get your contacts to use whatsapp or Google hangouts, but we appreciate it's not a proper replacement.
Many of us in the same boat unfortunately.
Many of us in the same boat unfortunately.
- 93252 Posts
- 609 Topics
- 6984 Solutions
So many now face the same problem 😔
- 36061 Posts
- 228 Topics
- 1602 Solutions
I've always wanted an opportunity to use this emoji: 
- 144511 Posts
- 634 Topics
- 27710 Solutions
It's too small............
- 36061 Posts
- 228 Topics
- 1602 Solutions
@MI5 wrote:
It's too small............
I've just read through the O2 revised t&cs for the Community, as prompted by @Martin-O2... 
- 123024 Posts
- 826 Topics
- 7471 Solutions
@pgn wrote:
@MI5 wrote:
It's too small............I've just read through the O2 revised t&cs for the Community, as prompted by @Martin-O2...
So have I. The emoji was provided by the community for our use. Therefore if you want to make a bigger impact.....just post it 4-5 times @pgn. That should do the trick......
