Re: O2 Support for Customers in Sharm El-Sheikh

Chris_K · ‎06-11-2015

UK holidaymakers are currently stranded in Sharm El Sheikh, in light of this we’re zero-rating calls and texts from there back to the UK from the 4/11/2015 until the stranded customers have been flown home or the situation changes or develops.

If you’re stuck in Egypt at this time, or planning on travelling, check here for the latest information: https://www.gov.uk/foreign-travel-advice/egypt

If you need to make calls and send texts in Egypt after that time, you can do this over Wifi with the TU Go app. You can download it here: http://www.o2.co.uk/apps/tu-go

You can find our full blog post here > http://news.o2.co.uk/2015/11/06/stranded-uk-customers-in-sharm-el-sheikh-we-want-to-help/

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MI5 · ‎06-11-2015

Good call O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Bambino · ‎06-11-2015

Very good call. Let's hope all the networks are following suit.

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PhoneChanger · ‎07-11-2015

Kudos to O2 on this. Great to read a network putting customers first during their time in need. Well done

Poppysmum · ‎07-11-2015

Nice of 02 to do this.

Hope all the holidaymakers get home soon .

jonsie · ‎07-11-2015

Going off press reports and the current situation it could be a while before some people can get home. Good on O2 to help these people a little.

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