O2 Network Update: Virtual Interview- TBC

[Anonymous]

********** Delayed due to tube strike***********

More details here

Hey Guys,

We have another community exclusive. Back by popular demand, we’re bringing back our Network team to be discussing all things O2 Network eg Signal, 4G,3G , 2G HD voice data ect.

Our virtual interview will be on the 6^th of August at 09:30 AM but you can start asking the questions right now!

We’ve had a strong year, some ups some downs but mainly positive: We’ve rolled out HD voice, reached 75% of the UK population for 4G. We’ve passed the 500 towns and cities mark as detailed in our recent press release and many more.

We’ve also had some downs too, we’re not perfect, but we want to get better, so your feedback and questions are really important to us so we can continue to improve.

Here’s our latest network video

If your new to the Community, check out this handy guide on how to get started and post, to ask a question just hit the reply button once you’re signed in.

The Guys you’ll be asking the questions are: Brendan O’Reilly Chief Technology Officer at Telefónica UK, Andrew Stead Network Rollout Manager, Neill Baucutt- Network Quality Manager

Right, ask away and we’ll be live replying on the 6^th at 09:30 sharp!

Oh before i forget. Do ask your questions in bold!

Thanks

Brad

[MI5]

Where can we find the detailed roll out plan for 4G?

[MI5]

What are your plans to improve the congestion problems in populated 3G areas?

[blissgirl]

when is 4g coming to Dumfries & Galloway?

[Bambino]

When is Three taking over?

[Cleoriff]

What changes will take place when Three take over?

[Cleoriff]

When will O2 users be informed of the actual changeover date to Three?

[Cleoriff]

How frequently do O2 run update training programmes for their staff...including outsourced Live Chat operatives?

[Anonymous]

If and when the Three merger goes through are the networks being merged or are the companies going to carry on as seperate entities?

[jonsie]

What will be the impact on O2's customer base when Sky Mobile launches as yet another MVNO using the O2 infrastructure along with giffgaff, Tesco Mobile and Lyca Mobile. With around 11 million existing Sky customers possibly looking at a quad deal, congestion can only get worse.