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Nougat, coming soon to Samsung S7 & S7 edge

Chris_K
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Hi Guys,

As some will have already seen, the Android Nougat update will soon become IS NOW available for Samsung S7 devices that were bought from O2. I wanted to create this official update thread to help keep all discussions in the one place and help others more easily find the information they're looking for.

unnamed.pngsamsung_galaxys7_heroCard_foreground.png


When, Chris, WHEN?!?!
We sent our approved update to Samsung last week and we're expecting the update to go live very soon - hopefully over the next few days. See the 20th Feb update down below!

What can I do to pass the time?
While you're waiting, here's some of the awesome Nougat features & changes you can expect to see on your S7, very soon:
http://news.o2.co.uk/2017/01/27/nougat-coming-soon-samsung-s7/

What next?
Once you've got the update available, be sure to create a backup (better to be safe than sorry!) and then jump right in. Please do let us know how you get on, if you encounter any issues, and what features/changes you like or dislike.

20th February Update

Hello all you Samsung Galaxy S7 & S7 edge folks.

Firstly, thanks for everyones patience. We had hoped for this to be available a couple of weeks ago but unfortunately due to some unforeseen delays, our update was pushed back a little. But we're pleased to confirm that as of today the update should now be available.

I'm installing it on my own S7 edge right this very moment. If you'll be installing Nougat on your S7 device, please do let us know how you get on and what your fave new changes or features are.


Some notes:
- It's a 1GB+ download so make sure you download over a strong Wifi connection
- Major updates such as this can take a while to install, so don't fret if it takes 30-60min+
- We'd always recommend to install on a full charge
- Always back up your data before installing updates. Though we don't expect you'll have any issues, it's better to be safe than sorry
- If you use old games/apps that haven't been updated for Nougat compatibility, you may find these have reduced functionality, may crash, or may not work at all


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Anonymous
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In reply to someone who stated they have an XEU handset, Samsung UK just replied with this:

@twitsplatt Hi, Steve. The Nougat update is being rolled out on open network versions of the S7 and S7 Edge. It will be with you soon. ^LH

Does this mean it will be sooner than end of March do you think, @MI5?
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MI5
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I couldn't possibly second guess mate and it could arrive on Monday, but I'm sticking with my first prediction....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Ok cheers. I'm hoping it's nearly here, but I won't be holding my breath. Google Assistant is on the horizon too for Q2. So at least Summer is looking good for my Android.
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Anonymous
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Hi MI5,

Just wondering if you know, why is it that Nougat hasn't been released to 'XEU' handsets? What is the significance of 'XEU' - what does it mean?

I tried contacting O2 on social media about this and they've tried to absolve themselves from the situation because I bought my S7 handset from Carphone Warehouse (I just don't see the relevance in their reasoning...).

Would be great if you could explain.

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MI5
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XEU is one of Samsung's generic firmwares for phones sold sim free in UK / Ireland.
In this case, O2 are correct that it has nothing to do with them, only phones with a "TEF" CSC are controlled by O2.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Got my XEU Nougat update today slight_smile
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MI5
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@MI5 wrote:
I couldn't possibly second guess mate and it could arrive on Monday,

Smiley Very Happy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Well that's good news ......if a little unexpected....Happy Dance

Veritas Numquam Perit

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MI5
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@Cleoriff wrote:

Well that's good news ......if a little unexpected....Happy Dance


To some Whistle

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5 wrote:

@Cleoriff wrote:

Well that's good news ......if a little unexpected....Happy Dance


To some Whistle


As I ain't getting it anytime soon....frankly my dear....I don't give a damn....Dance

Veritas Numquam Perit

Girl in a jacket
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