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Nougat, coming soon to Samsung S7 & S7 edge

Chris_K
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Hi Guys,

As some will have already seen, the Android Nougat update will soon become IS NOW available for Samsung S7 devices that were bought from O2. I wanted to create this official update thread to help keep all discussions in the one place and help others more easily find the information they're looking for.

unnamed.pngsamsung_galaxys7_heroCard_foreground.png


When, Chris, WHEN?!?!
We sent our approved update to Samsung last week and we're expecting the update to go live very soon - hopefully over the next few days. See the 20th Feb update down below!

What can I do to pass the time?
While you're waiting, here's some of the awesome Nougat features & changes you can expect to see on your S7, very soon:
http://news.o2.co.uk/2017/01/27/nougat-coming-soon-samsung-s7/

What next?
Once you've got the update available, be sure to create a backup (better to be safe than sorry!) and then jump right in. Please do let us know how you get on, if you encounter any issues, and what features/changes you like or dislike.

20th February Update

Hello all you Samsung Galaxy S7 & S7 edge folks.

Firstly, thanks for everyones patience. We had hoped for this to be available a couple of weeks ago but unfortunately due to some unforeseen delays, our update was pushed back a little. But we're pleased to confirm that as of today the update should now be available.

I'm installing it on my own S7 edge right this very moment. If you'll be installing Nougat on your S7 device, please do let us know how you get on and what your fave new changes or features are.


Some notes:
- It's a 1GB+ download so make sure you download over a strong Wifi connection
- Major updates such as this can take a while to install, so don't fret if it takes 30-60min+
- We'd always recommend to install on a full charge
- Always back up your data before installing updates. Though we don't expect you'll have any issues, it's better to be safe than sorry
- If you use old games/apps that haven't been updated for Nougat compatibility, you may find these have reduced functionality, may crash, or may not work at all


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Anonymous
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Hi there MI5,

 

What do you mean by it "All depends on your CSC"?.

 

I, just like Snowchick123, also have a SM-G930F, but it still isn't able to download Nougat.

 

Are you able to advice on ways to get this remedied?

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MI5
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Dial *#1234# and it will give you a CSC (Country sales code) all updates are dependent on this code as to when you receive them.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Mine is G930FXEU1BPK3
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MI5
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XEU again - Not released by Samsung yet and not expected until end of March.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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😞 but at least I know! Thanks MI5!!
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MI5
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No worries wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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I'm XEU too. Thank you for explaining MI5!

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MI5
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No problem mate....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Seen mixed reports on nougat for S7 on O2, some saying they're able to start downloading it and others not. I am not. Every time I go and check for updates it says I'm fully updated but haven't got nougat yet... can anyone help
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MI5
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@Anonymous wrote:
Seen mixed reports on nougat for S7 on O2, some saying they're able to start downloading it and others not. I am not. Every time I go and check for updates it says I'm fully updated but haven't got nougat yet... can anyone help

Just read the last half dozen posts and check your CSC.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 140 of 160
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