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Nougat, coming soon to Samsung S7 & S7 edge

Chris_K
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Hi Guys,

As some will have already seen, the Android Nougat update will soon become IS NOW available for Samsung S7 devices that were bought from O2. I wanted to create this official update thread to help keep all discussions in the one place and help others more easily find the information they're looking for.

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When, Chris, WHEN?!?!
We sent our approved update to Samsung last week and we're expecting the update to go live very soon - hopefully over the next few days. See the 20th Feb update down below!

What can I do to pass the time?
While you're waiting, here's some of the awesome Nougat features & changes you can expect to see on your S7, very soon:
http://news.o2.co.uk/2017/01/27/nougat-coming-soon-samsung-s7/

What next?
Once you've got the update available, be sure to create a backup (better to be safe than sorry!) and then jump right in. Please do let us know how you get on, if you encounter any issues, and what features/changes you like or dislike.

20th February Update

Hello all you Samsung Galaxy S7 & S7 edge folks.

Firstly, thanks for everyones patience. We had hoped for this to be available a couple of weeks ago but unfortunately due to some unforeseen delays, our update was pushed back a little. But we're pleased to confirm that as of today the update should now be available.

I'm installing it on my own S7 edge right this very moment. If you'll be installing Nougat on your S7 device, please do let us know how you get on and what your fave new changes or features are.


Some notes:
- It's a 1GB+ download so make sure you download over a strong Wifi connection
- Major updates such as this can take a while to install, so don't fret if it takes 30-60min+
- We'd always recommend to install on a full charge
- Always back up your data before installing updates. Though we don't expect you'll have any issues, it's better to be safe than sorry
- If you use old games/apps that haven't been updated for Nougat compatibility, you may find these have reduced functionality, may crash, or may not work at all


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MI5
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It's been passed back to Samsung to push out so you need to ask them, although I doubt they will give you an exact date and time either.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Hi @Anonymous You asked this question earlier today> The answer was given then

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Samsung-s7-edge/m-p/1037185

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PhilLFC85
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Surely samsung should advise o2 of when the update will be pushed out though like any type of business they know when there receiving stock etc should be the same
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MI5
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No, once the networks have approved the updates they are in the hands of Samsung to push them out.
They usually do it around 2-3 weeks after but they have to deal with all phones in that region so it takes time.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 24 of 160
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Anonymous
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At the beginning of this thread it said 'any day now' now your saying 2 to 3 weeks.That's not soon and my guess it will be released in March
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MI5
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I'm not saying anything in terms of dates as I'm not privy to either O2 or Samsung's info. When asked back in December, I guessed it wouldn't be until March/April, but according to the info passed to us by O2, they have received, tested and approved the update.
The process is now that it is passed back to Samsung to be pushed out to your handset, but there is a queue for this and Samsung will have a programme for each region, operator and then serial number batches.
All anyone can do who is waiting for the legitimate OTA update is wait.
You will get it and by all accounts it should be fairly soon now.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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I bought my phone new from a store (not 02) so isn't officially an 02 phone but I'm on an 02 sim only contract. Will I get the update still? If not how do I get it?
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MI5
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You will get it direct from Samsung.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 28 of 160
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Anonymous
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OK thank you
Message 29 of 160
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Anonymous
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Nougat still not here why?
Message 30 of 160
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