MyO2 - Now with fingerprint login

[Chris_K]

Hey All,

We know how much many of you love the MyO2 app, and we wanted to let you know about a brand new update that we expect to go live in the app stores today. A new update? So what? We hear you ask. We always say how much we welcome feedback and this new update introduces one of the most requested ‘MyO2’ features you’ve been asking for… Fingerprint login! That’s right, you can forget about PIN’s and passwords – fingerprint login is here. Read on below for everything you need to know.

What’s in it for me?
Fingerprint recognition means you can sign into your MyO2 app quickly and easily - once set up, there’s no need to remember your password or PIN. And since your fingerprint is your own, it’s now more safe and secure than ever. Once you’re in the app, don’t forget you’ll have access to all of the below. Convenience literally at your fingertip:

• Check your latest balance and bill
• Check your available data
• Make a payment
• Add a data or MMs bolt on
• Check your upgrade date or cost to upgrade right now
• Change your tariff
• Unlatch your current device

What devices will fingerprint login work for?
At present the fingerprint login feature supports iPhone 5s and above, and Samsung Galaxy S6 and above. The app should support other Android devices with the 'Marshmallow' update and fingerprint scanning such as the Nexus 5X or 6P - If you have a device not listed, please do give it a try and send us any feedback you may have.

How do you fingerprint login?
Once updated, the app will automatically ask if you want to set fingerprint login up. You can change this settings at any time by going into the main sidebar in the app and selecting ‘Touch ID’ (for iPhone) or 'Fingerprint ID' (for Android).

So, keep your eye peeled and look out for the update landing very soon. Please do give it a go and let us know your thoughts on the new fingerprint login.

Not got the MyO2 app yet? Get it here: http://o2.uk/MyO2

[jonsie]

Just checked, nothing yet....

[Cleoriff]

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@MI5 wrote:
It's a log in process so shouldn't have anything to do with resetting personal choices.

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Of course you should be right...but all, in some way, related to My O2 and it's recent changes. Just a thought anyway.

[Beenherebefore]

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@MI5 wrote:
It's a log in process so shouldn't have anything to do with resetting personal choices.

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But coding needs to be changed within MyO2

[Cleoriff]

Anyway...I wont be able to use it yet...As I have a Note 3 and no Marshmallow .....

[MI5]

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@Beenherebefore wrote:

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@MI5 wrote:
It's a log in process so shouldn't have anything to do with resetting personal choices.

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But coding needs to be changed within MyO2

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Within the app, but not within My O2 itself.

[Martin-O2]

Hey guys please let us know once you have tried this out. I'm interested to hear peoples thoughts 

[MI5]

I will if you'll let me update the app

[Martin-O2]

@MI5 Good stuff cheers! 

[MI5]

Yay, it works
Word of warning though, after the app updated I opened it and it asked for my pin, which then was not recognised, saying wrong pin (it wasn't), so I signed in with email and password and it then asked me if I wanted to use fingerprint.
Nice update

[jonsie]