Connected Car – O2 Community Trial

[Chris_K]

REGISTRATIONS HAVE NOW CLOSED. DM ME IF YOU'VE REGISTERED YOUR INTEREST BUT NOT YET BEEN SENT A SUITABILITY SURVEY. SUCCESSFUL APPLICANTS WILL BE NOTIFIED BY 6PM FRIDAY 23 NOVEMBER.

At O2 we’re always on the look-out for new ways to help our customers simplify and get the most out of their lives. We’re currently thinking about how customers use their cars and how we can help to improve their experience of owning and maintaining it.

With this in mind, we’re testing a new car product and we’re looking for volunteers to join us on this journey and help test different features of a brand new product with us – and you don’t even need to be an O2 customer to get involved. As a thank you to those we accept on the Connected Car Trial and provide us with the feedback we need, we’ll give you a £30 Amazon voucher at the end of the first 4 weeks. This is subject to you installing and using the device and completing a short survey (10-15 mins) a week for up to 4 weeks. Terms apply (see below for more information).

What is Connected Car?
Connected Car is a ‘plug in and go’ device with an app that connects into your car’s on-board diagnostics port (OBD). It works with most cars that are less than 15 years old.

We know owning a car can be stressful from time to time. Especially when things go wrong. Having to deal with breakdowns, garages and all the hassle and expense that comes with it. We hope that Connected Car will help to reduce these anxieties and give you the information you need to keep your car in running order.

Who are we looking for?
Drivers over 18, with their own wheels who’ll be excited to test out new features and are willing to share their thoughts and feedback with us. Most cars built after 2005 are compatible but we’ll make sure yours is before we start the trial and let you know.

What are we looking for?

We’ll need you to download the App and install the device in your car. During the trial we’ll need to keep a record of your Vehicle Identification Number, car registration details as well as the traffic and location data of your car, recorded on the device and in the App. We’ll also need in-depth feedback on your experience and usage around key tasks and features.

You’ll be placed in a group focussing on a particular feature and there will be three different groups within the trial. Each week we’ll let you know what feature or task to focus on and test and we’ll follow up with a survey to get feedback on your usage that week. All the information you give us, from your car, the App and your survey responses, will only be used for the purposes of this trial and treated respectfully, in accordance with our O2 Privacy Policy, which can be found here. During the trial we’ll be working with Net4Things who will help us collect and store the data.  

You’ll need to set aside around 5-10 minutes a day to test various features of the product and the related app, and around 10-15 minutes for a weekly survey. We expect the trial to last 4-5 weeks, though we may agree to extend the trial with you if necessary to re-test, or test other features or uses (this will not impact your ability to claim the Amazon £30 incentive after the first 4 weeks of the Connected Car trial).

Interested?
We have limited spaces on the Connected Car Trial so sign up now to be in with a chance to help shape the future of Connected Car. Simply leave a comment below stating your interest and Martin, Marjo or Emilie will PM you a short survey to help us assess your suitability. If you'd rather PM us your interest instead of commenting below, then feel free.

Registration for the Connected Car Trial will close 12pm, Monday 19 November 2018. If successful, we’ll let you know by 6pm, Friday 23 November 2018 and invite you to a private board here on the O2 Community so you can discuss all things ‘Connected Car’.

[kiboomiz]

I'm interested in the trial.

[Elaine612]

Interested

[jezza1234]

Interested please

[husk_1]

Interested 👍

[Keesha]

I'm interested!

[Nay_Nay]

I am interested in taking part too please

[GDH]

I'm interested

[StevieP85]

I would be very interested please. The ODB port is visible on my car and after buying a used car recently, I’ve been looking at different ODB adapters and software to accompany them so this would be an ideal solution for me to test.

[MrX911]

Yes please 

[Chris_K]

Thank you everyone for your interest. Registrations have closed as of 12pm yesterday, Mon 19 November. By now Martin, Marjo or Emilie will have been in touch with a survey link to assess your suitability but please PM me ASAP if you've not had this.

Our Connected Car team will choose their final selected members over the next few days and we'll be in touch with successful applicants by 6pm this Friday, 23 November.

See you soon. Vroom vroom!