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O2 will offer Apple’s latest products starting on 22nd September 2017, including the new generation iPhone 8 and iPhone 8 Plus. Customers will be able to pre-order iPhone 8 and iPhone 8 Plus beginning 15th September at www.o2.co.uk/iphone, in store, voice and online, with iPhone X pre-order beginning Friday 27th October
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Questions?
We expect there will be many questions ranging from student discount, to unlocking, to yearly upgrades and everything in-between. See our extensive Q&A section immediately under this post, and let us know if there's anything missing you think we should mention there.
@Anonymous wrote:I just went on the web chat for fun. I ordered on the 27th SG 256 for home delivery
Web chat man said another 2 weeks. I remonstrated. He said why not call our dedicated team on this number...?
..rang number lady said its not a dedicated number its the usual customer services. She was very nice but said they have no clue on delivery...
Hopefully good news for others with a Space Grey 256GB pre-order from 27th Oct, I've just had text and email confirmation that my tariff change has completed, which means the order is finally being processed and the phone should be on its way shortly I presume.
My pre-order was Space Grey 256GB X confirmed at 9:32am 27th Oct - and its a click and collect in store.
Edited just to say that in MyO2 my order is showing as completed, despatched today, so presumably I'll be nipping in to my designated O2 store tomorrow to collect... 
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@Anonymous wrote:
Below is from a Facebook comment where O2 said "get the brand new iPhone X" Ridiculous!
Looking at the delivery estimates quoted on our website on 1st November, it would have been 'More than 6 weeks' for the 256GB Space Grey and 'Up to 4 weeks' for Silver. Those ETA's were given based on our stock intake expectations from Apple, at the time.
As you ordered over 3 weeks ago, demand has changed, as has our stock expectations - thus, someone ordering today may wait less time than someone who ordered weeks prior. This isn't a quirk of O2 - that's just how supply and demand works, especially when supply and demand both change - however slight. The same can be said for other networks and even Apple direct - all their delivery ETA's have changed over the past few weeks and shows the same sort of trend.
However, I need to stress that we dispatch iPhone X in the order they are purchased and in general, you will receive your iPhone before someone who ordered after you. If you cancelled your pre-order and made a new one, this will extend the time you're waiting for the iPhone. Hypothetically speaking, your pre-order would have arrived before the new order, had it not been cancelled. It would also effectively reset our 'reward your patience' promotion, where we credit you for each day you're waiting to receive your new iPhone.
Well there cant be long now for us who ordered the sg 256 iphone x on or near 27th october if its saying up to 2 weeks so good luck all 
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@Anonymous wrote:
"However, I need to stress that we dispatch iPhone X in the order they are purchased and in general, you will receive your iPhone before someone who ordered after you."
This: not 'definitely' but 'in general'
I wanted to be as precise as possible for everyone, as there may be some cases where two orders are made at the same time, with one destined for store collection and one for home delivery. Due to logistics, one may arrive slightly before the other (a day or two at most of a difference).
For home deliveries though, there is no such differences - these are sent out in order and that's a 'definite'. Not a 'general'.
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