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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 11498 Views
  • 18 replies
  • 0 kudos

Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 221602 Views
  • 534 replies
  • 1 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 13276 Views
  • 12 replies
  • 4 kudos

Bill

I just wanted to check that you do not intend to send me a bill of any kind. I have been switched to Volt from Virgin where I had a free SIM. But I did not use their SIM and I do not intend to use yours. Please confirm I will not be billed for anythi...

Mr_Weaver by Level 1: Joiner
  • 547 Views
  • 2 replies
  • 0 kudos

Virgin Volt

I have just signed up to a Virgin/O2 Volt agreement. As part of this deal, I have received a new O2 SIM. I have an existing O2 pay monthly contract. Can I transfer my existing number to the new O2 SIM?

Volt benefits

Hi I have 5 x contact sims all in my name registered to my address, the first account I have had for 2 years volt benefits have been added to this account, I took out 4 x additional contracts beginning of July 23 have been on the phone multiple times...

Davechiz by Level 1: Joiner
  • 1340 Views
  • 4 replies
  • 0 kudos

Resolved! activate volt benefits

Hello, I am unable to activate my Volt benefits on my new O2 contract, getting the page that shows:Thanks for your interest in Volt. There could be two reasons you're seeing this page. Either your Volt benefits have already been applied, or you can't...

Cll by Level 1: Joiner
  • 1558 Views
  • 4 replies
  • 0 kudos

Death loop in trying to access account follwoing swich via virgin mobile

Hi- I have been with O2 for a long time but switch to O2 via virgin earlier this year. now - when I try to log into the account it give me no info and when I try to add this number it says 'already taken. I have a feeling that virgin tried to set up ...

Ste7 by Level 1: Joiner
  • 989 Views
  • 4 replies
  • 0 kudos

Resolved! Broadband speec

I still not received my ‘new speed’ for being o2 & virgin customer?

Aaaaaaaaa by Level 1: Joiner
  • 562 Views
  • 2 replies
  • 0 kudos

Resolved! No volt on account

No volt on my account.I have full Virginmedia services, the on screen message states that I do not at my address, its now over a month.What's the problem?Any help to rectify much appreciated.

Resolved! Virgin Media Volt

Hi Can I use my pay and go with my Virgin Media Volt?  KInd regards