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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 1074 Views
  • 16 replies
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 172165 Views
  • 534 replies
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Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 8659 Views
  • 12 replies
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Resolved! VOLT

Hi, there is no assurance or information re. how to activate Volt. It seems to be a passive response - it will happen after 14 days in one blog and then a message that if you don't have it already, it may be because you are not eligible for it. I wou...

DEK2023 by Level 1: Joiner
  • 410 Views
  • 1 replies
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Resolved! Volt

Virgin Media offered me a volt deal as I am also an O2 customer. This was added to my existing account, however O2 sent me a new sim card with a new number. I now have and am paying for two accounts, one of which I don't need. O2 have said it will be...

JudeA by Level 1: Joiner
  • 366 Views
  • 1 replies
  • 0 kudos

Resolved! Volt

Hello, how do I get confirmation that my o2 account and, virgin media accounts have been linked?

Billricho by Level 1: Joiner
  • 315 Views
  • 1 replies
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Resolved! Wrong phone number

Virgin said my new Sim would automatically transfer to O2 but it hasn't. How can I get my old number back?

JohnNB by Level 1: Joiner
  • 399 Views
  • 1 replies
  • 0 kudos

Volt Customer - O2 Travel Inclusive Zone Bolt

As a Volt customer would I get charged the £6 a day if I use data in the US ad Canada? What I am reading suggests that I do not as the US and Canada are included in the package

Resolved! Volt benefits

My volt benefits have not been applied how do I rectify this 

Resolved! Activating Volt

Want to activate volt on my Virgin media account, Keep getting the run around pointing me to o2, I select my plan then you direct me to virgin about joining. I'm already a subscriber to virgin. What do I do to activate it?

Hardingtc by Level 1: Joiner
  • 474 Views
  • 1 replies
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Resolved! cancel my o2 contract

I have o2 vault with my virgin media package which I have never ever used. I think I have less than a year left on my contract and I just want to cancel my o2 part because I've paying almost £12 a month for absolutely nothing. How do I cancel this?

Resolved! Volt activation, apple music and international roaming for messaging

1. As per my pack, I am eligible for Volt benefits. I received a email from Virgin media on 30th june 2023 that my volt benefits will be activated in 14 days. However it is still not activated.2. Also I have a apple music free subscription for 6 mont...

Siddhi by Level 1: Joiner
  • 472 Views
  • 2 replies
  • 0 kudos