Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...
UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
Since changing from Virgin to O2 in July 2023 my WiFi speeds have become very slow and erratic. Volt has been activated. Speeds vary from 2.11Mbps download and 3.94 upload, to 102 download and 25.4 upload. The 102 download only occurred once; it's us...
I have 5GB of data that O2 upgraded to 10GB as I have volt. If I change my tariff to 10gb of data will I get 20GB data with the Travel Inclusive Zone Bolt On and a data boost, on 02?
hi,ive just started a new/upgraded broadband contract today.which includes an o2 sim as part of the package.but ive noticed on the email it says a 2gb sim is being sent out.but i was told i was getting a 4gb sim?
Virgin is in the process of upgrading our contract and the new package includes a new O2 sim card. The order number is KMM2138119360V53061L0KMHowever they have passed you the wrong email address and so I now have just received an email asking me to v...
Have been waiting 2 weeks now for the Volt to be activated. Both O2 and Virgin media customer. Keep checking on my app, it now restarts the app if I check.. on line just go round in circles... Come on O2, get it sorted.
What’s my data usage each month?
Hi, there is no assurance or information re. how to activate Volt. It seems to be a passive response - it will happen after 14 days in one blog and then a message that if you don't have it already, it may be because you are not eligible for it. I wou...
Virgin Media offered me a volt deal as I am also an O2 customer. This was added to my existing account, however O2 sent me a new sim card with a new number. I now have and am paying for two accounts, one of which I don't need. O2 have said it will be...
Hello, how do I get confirmation that my o2 account and, virgin media accounts have been linked?
Virgin said my new Sim would automatically transfer to O2 but it hasn't. How can I get my old number back?
