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Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
  • 55 replies
  • 1 kudos

Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 12 replies
  • 4 kudos

Resolved! Change address

Correct address 

Resolved! Tablet Sim

Can I get volt on 02 tablet sim card

Nathan12 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Volt Benefits

Hi, i've heard mixed info about this. If I cancel virgin media do i also instantly loose my o2 volt benefits?

dgboss10 by Level 2: Apprentice
  • 9 replies
  • 0 kudos

PAC number

Hi. A Virgin Media advisor set up a VOLT package for me which included changing my sim card. Whlst she was on the phone she sorted out a PAC number. The card has arrived but on the O2 web page my number is a new one. Will it change to my old number w...

Chrissie1 by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! Virgin Media Wifi Booster Pods for around house

Hi there,We are needing Virgin Media Wifi Booster Pods for around house and was told they are part of the Volt Benefits package. How do I get them?

Jo_anna by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! contract

Why do i have to pay a early cancelation fee if i want to leave o2 i was with virgin but they moved me to o2 which i didn't want. So why do i have to pay this fee

Resolved! disney+ after free 3 months

Hi! As im a new costumer i got 3 Months Disney+ for free. its 7.99 after it. My question the 2 off is available for me as well or only those people who didnt got any months for free?If not its should be cheaper cancel the auto renew and register 1 ye...

Ogre66 by Level 2: Apprentice
  • 2 replies
  • 0 kudos

Resolved! Cancelling Virgin Media Volt

Am with virgin media and o2. If I leave VM does that mean leaving o2 as well. If not what are the changes to my o2 account.

cujamesie by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Email address on my account is incorrect

Hi The email attached to my phone is lulian.benson**Personal info** My actual email is Julian.benson**Personal info** . Can this be changed as i cannot appear to do this myself. I am happy to create a new account with an alternative email julianbenso...

Jules1974 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! International Roaming

Hello, I'm a volt customer and just landed in the USA. Please could you confirm my situation regarding roaming in the USA and whether my UK allowance is applied here?

RBar by Level 1: Joiner
  • 3 replies
  • 0 kudos