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Volt

RaBa14_
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Good Afternoon 

I have recently contacted 02 and been told that because I have done my contract through virgin media I have a 42 day cancellation fee and is that true

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madasaf1sh
Level 76: Forum Legend
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@RaBa14_ 

 

If you have signed up to volt then yes you have a 30 day cancellation period, as per any contract, and Virgin will also possibly downgrade your broadband and increase your monthly charge to them.

As its a contract if you cancel outside the 14 days then you will have to pay termination fees to both o2 and Virgin.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 10143 Posts
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Registered:

@RaBa14_ 

 

If you have signed up to volt then yes you have a 30 day cancellation period, as per any contract, and Virgin will also possibly downgrade your broadband and increase your monthly charge to them.

As its a contract if you cancel outside the 14 days then you will have to pay termination fees to both o2 and Virgin.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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