cancel
Showing results for 
Search instead for 
Did you mean: 

Volt

RaBa14_
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Good Afternoon 

I have recently contacted 02 and been told that because I have done my contract through virgin media I have a 42 day cancellation fee and is that true

Message 1 of 2
221 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 68: Extraordinaire
  • 5952 Posts
  • 32 Topics
  • 1946 Solutions
Registered:

@RaBa14_ 

 

If you have signed up to volt then yes you have a 30 day cancellation period, as per any contract, and Virgin will also possibly downgrade your broadband and increase your monthly charge to them.

As its a contract if you cancel outside the 14 days then you will have to pay termination fees to both o2 and Virgin.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 2 of 2
216 Views
1 REPLY 1

madasaf1sh
Level 68: Extraordinaire
  • 5952 Posts
  • 32 Topics
  • 1946 Solutions
Registered:

@RaBa14_ 

 

If you have signed up to volt then yes you have a 30 day cancellation period, as per any contract, and Virgin will also possibly downgrade your broadband and increase your monthly charge to them.

As its a contract if you cancel outside the 14 days then you will have to pay termination fees to both o2 and Virgin.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 2
217 Views